Proactive receptionist with expertise in patient scheduling and data management. Known for optimizing appointment flows and delivering outstanding customer service, while ensuring confidentiality and adherence to safety protocols.
Overview
4
4
years of professional experience
Work History
Receptionist
Metropolitan Day Spa
Hawthorne, NJ
04.2025 - 03.2026
Managed front desk operations, ensuring seamless guest check-ins and check-outs.
Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Scheduled appointments efficiently, optimizing staff availability and service flow.
Maintained accurate records of client information and appointment history in management software.
Shift Leader
Playa Bowls
Ridgewood, NJ
02.2022 - 08.2024
Supervised daily operations to ensure adherence to quality and safety standards.
Trained and mentored new team members on processes and customer service protocols.
Managed inventory levels, ensuring timely stock replenishment and waste reduction.
Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.