Angelina Boutzarelos
Saint Charles,IL
Summary
Dedicated server with exceptional customer service and cash handling skills. Committed to enhancing guest engagement and satisfaction in high-volume dining environments.
Overview
5
5
years of professional experience
Work History
Server
Giardino Trattoria & Pizzaria
Aurora, IL
05.2026 - Current
- Provided exceptional customer service, ensuring positive dining experiences for all guests.
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
- Managed cash register operations, processing payments efficiently and accurately.
- Assisted in maintaining cleanliness and organization of dining area and service stations.
Office Associate
Boutz Demolition
Hampshire, IL
05.2025 - 08.2025
- Assisted in coordinating project schedules and resource allocation for demolition tasks.
- Assisted in creating bid proposals for projects.
- Maintained digital and physical files for projects, business records and customer accounts.
Server
Tia Carmen (Arechiga Restaurant Group)
Geneva, IL
12.2024 - 01.2025
- Adapted quickly to changing menus and daily specials, enhancing guest satisfaction.
- Recommended food pairings and beverages, increasing customer engagement and sales.
- Trained new servers on menu knowledge and service standards for improved team performance.
- Resolved customer complaints promptly, contributing to a welcoming restaurant environment.
Server/Lead Hostess
Hacienda Real (Arechiga Restaurant Group)
Geneva, IL
09.2023 - 01.2025
- Provided attentive service to guests, ensuring a welcoming dining experience.
- Collaborated with kitchen staff to deliver timely and accurate orders.
- Assisted in training new servers on menu offerings and service protocols.
- Maintained cleanliness and organization of dining area, enhancing guest satisfaction.
Team Member
Panera Bread
Saint Charles, IL
01.2023 - 08.2023
- Operated cash register efficiently, processing transactions accurately while maintaining a balanced drawer.
- Monitored inventory levels, restocking supplies as needed to prevent shortages during peak hours.
- Learned all required tasks quickly to maximize performance.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Shift Leader
Tropical Smoothie Cafe
Saint Charles, IL
08.2021 - 01.2023
- Trained and mentored new team members on operational procedures and customer service standards.
- Implemented efficient workflow strategies to enhance staff performance during peak hours.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Education
Bachelor in Architectural Studies - Landscape Architecture
University of Illinois At Urbana-Champaign
Champaign, IL05-2028
High School Diploma -
St.Charles East High School
Saint Charles, IL05-2024
Skills
- Exceptional customer service
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Memory retention
- High volume dining
Timeline
Server
Giardino Trattoria & Pizzaria
05.2026 - Current
Office Associate
Boutz Demolition
05.2025 - 08.2025
Server
Tia Carmen (Arechiga Restaurant Group)
12.2024 - 01.2025
Server/Lead Hostess
Hacienda Real (Arechiga Restaurant Group)
09.2023 - 01.2025
Team Member
Panera Bread
01.2023 - 08.2023
Shift Leader
Tropical Smoothie Cafe
08.2021 - 01.2023
Bachelor in Architectural Studies - Landscape Architecture
University of Illinois At Urbana-Champaign
High School Diploma -
St.Charles East High School