Angelina Carreda
Plano
Summary
A seasoned server with a proven track record at Mi Cocina, I excel in delivering exceptional customer service and mastering POS systems for efficient order management. My ability to foster guest engagement and maintain high cleanliness standards has consistently enhanced dining experiences, even during peak periods. Skilled in both team collaboration and suggestive selling, I elevate service to the next level.
Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
6
6
years of professional experience
Work History
Server
Mi Cocina
07.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Server
Chili's Bar and Grill
07.2019 - 03.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Education
Plano Senior High School
Plano, TX06.2019
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Hospitality service expertise
- Memory retention
- Customer service
- Cleanliness standards
- Menu memorization
- High volume dining
- Service prioritization
- Team collaboration
- Sales techniques
- Order accuracy
- Suggestive selling
- Point of sale operation
- Order management
- Beverage preparation
- Item promotion
Languages
Spanish
Limited Working
Timeline
Server
Mi Cocina
07.2022 - Current
Server
Chili's Bar and Grill
07.2019 - 03.2022
Plano Senior High School