Angelina Cherepakhina
Seattle
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Bank Manager
Raiffeisen Bank Russia
05.2013 - 11.2019
- Working with individual clients: selling and processing banking products (loans, bank cards, deposits, insurance services, mutual fund shares, pension fund services).
- Actively attracting new clients
- Maintaining client database
- Processing client applications
- Providing client consultations
- Achieving performance targets
- Streamlined banking operations by implementing efficient processes and procedures.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Increased sales through effective merchandising strategies and targeted promotions.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Education
Bachelor's Degree - Civil law
Irkutsk State Law University
Irkutsk, Irkutsk Region Russia09.2018
Skills
- Accounting
- Microsoft Office
- Customer service
- Filing
Certification
Bartender/Waiter/Waitress Alcohol Permit, 155847
Additional Information
Experience with Microsoft Office software, References available upon request.
Languages
Russian
Native or Bilingual
English
Full Professional
Timeline
Assistant Bank Manager
Raiffeisen Bank Russia
05.2013 - 11.2019
Bachelor's Degree - Civil law
Irkutsk State Law University
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