Angelina D'Amico-Reina
Waukesha,WI
Summary
Dynamic mixologist with a passion for crafting unique cocktails at Mo's A Place For Steaks. Expert in cocktail preparation and customer service, I excelled in creating tailored drink experiences and training new staff. My attention to detail and ability to resolve guest concerns ensured memorable visits and high satisfaction rates.
Overview
9
9
years of professional experience
1
1
Certification
Work History
JoJo's Martini Lounge
Fugarino Family
Wauwatosa, WI
02.2015 - 07.2017
- Developed new cocktail recipes based on customer preferences.
- Interacted with guests to ensure satisfaction with their experience.
- Handled complaints from guests in a professional manner.
- Assisted in training new bartenders on proper techniques.
- Followed proper cash handling procedures when closing out tabs or cashing out customers.
- Maintained an organized and clean bar area.
- Checked identification of patrons to verify age requirements for purchasing alcohol.
- Provided recommendations for specialty drinks upon request.
Mixologist
Mo's A Place For Steaks
Milwaukee, Wisconsin
09.2008 - 03.2010
- Suggested food pairings with cocktails for customers.
- Developed new cocktail recipes based on customer preferences.
- Informed customers about upcoming events at the venue.
- Interacted with guests to ensure satisfaction with their experience.
- Followed proper cash handling procedures when closing out tabs or cashing out customers.
- Resolved customer complaints or issues promptly and professionally.
- Demonstrated a thorough knowledge of spirits, beer, wine, mixers, garnishes, and other beverage ingredients.
- Maintained an organized and clean bar area.
- Ensured compliance with all health department regulations related to the serving of alcohol.
- Checked identification of patrons to verify age requirements for purchasing alcohol.
- Provided recommendations for specialty drinks upon request.
- Prepared alcoholic and non-alcoholic beverages according to standard recipes.
- Greeted customers and provided excellent customer service.
- Created unique cocktails for special events.
- Managed opening, closing duties including setting up, breaking down the bar area.
Education
Bachelor of Arts - Communications
Mount Mary University
Wauwatosa, WI07-2021
Skills
- Cocktail preparation
- Cash handling
- Customer service
- Bar organization
- Food pairing
- Training new staff
- Age verification
- Customer interaction
- Attention to detail
- Expert cocktail creation
Certification
- AFFA Certified Group Fitness Instructor
- Licensed Zumba Fitness Instructor
Timeline
JoJo's Martini Lounge
Fugarino Family
02.2015 - 07.2017
Mixologist
Mo's A Place For Steaks
09.2008 - 03.2010
Bachelor of Arts - Communications
Mount Mary University
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