Angelina Dats
Sarasota,FL
Summary
Bilingual expert primarily focused in Corporate Companies that provide service to guests in exclusive settings and diverse clientele to enhance guest satisfaction. Proven ability to thrive in high pressure environments, demonstrating strong multitasking, adaptability, and problem solving skills. Committed in maintaining the highest standards of customer service with attention to detail and a collaborative motive that promotes teamwork and operational efficiency. I am always seeking to grow into new opportunities that excel the basics of what I have experienced and what is considered an already exceptional guest service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Hostess, Barista
Ritz Carlton Private Beach Club, Sarasota, Lido Key
11.2023 - 05.2025
- When first hired ( Hostess, Barista)
- 6 Months in ( Barista, Server, Bartender, Occasionally Hosting)
- 1 year in ( Beach & Pool Server, Guest service Expert, Bartender, Barista, Hostess,)
Shiftlead
Kahwa, Local Florida Coffee Roastery
05.2020 - 08.2022
- Being responsible for cash deposits as well as bringing them to our local bank with the intention to deposit our net pay into accounts.
- First hand communication with guests
- Inventory/ Finance/ Accounting/ Shipments
- Fast paced environment that normally consisted of one person being in the facility at a time due to the environment and location. This job not only taught me how to be a strong individual in a work environment, but also taught me how to rely on myself and perform to the best of my capabilities.
Barista, Bartender, Server
Hyatt Hotel, Sarasota FL
11.2020 - 02.2021
- Overseeing Lobby Bar individually Monday- Friday with hours exceeding scheduled time when events or meetings occur.
Education
Highschool - undefined
Florida Virtual School
01.2023
College - Legal Studies Major
Southern New Hampshire University
01.2023
Skills
- Team Collaboration ( Team builder with experience in working with different perspectives, staff, and management to ensure seamless operations and exceptional guest service)
- Problem Solving ( Adapts quickly to changes in environments utilizing creative solutions to maintain positive experiences with both guests/customer)
- Attentive and personalized service (organizational skills to prioritize smooth operations with minimal conflicts )
- Time Management ( Efficiently prioritizes tasks to maximize productivity and ensure service delivery during busy hours)
Awards
Ritz Carlton Properties ( Ritz Carlton Hotel, Lakewood Ranch Golf Course, Ritz Carlton Beach Club in Sarasota, 2025 Fourth Quarter Employee of the year Nomination., Certified in Word, Excel, Microsoft, Multi Language ( English ( Primary) Ukrainian, fluent. Russian, Polish. Beginner/ Understand), President of FBLA (Highschool) building relationships with local companies to come speak in meetings while setting up fundraisers with peers to fund end of year trips.
Certification
Word, Excel, Microsoft
Languages
Ukrainian
Native or Bilingual
Russian
Professional Working
Polish
Limited Working
Timeline
Hostess, Barista
Ritz Carlton Private Beach Club, Sarasota, Lido Key
11.2023 - 05.2025
Barista, Bartender, Server
Hyatt Hotel, Sarasota FL
11.2020 - 02.2021
Shiftlead
Kahwa, Local Florida Coffee Roastery
05.2020 - 08.2022
Highschool - undefined
Florida Virtual School
College - Legal Studies Major
Southern New Hampshire University
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