Angelina Garcia
Orlando,FL
Summary
Detail-oriented and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints, and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
2
2
years of professional experience
Work History
Server
Shaker's American Cafe
01.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
Server
The Go-Go Diner
05.2022 - 08.2022
- Performed opening and closing duties, ensuring dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Host/Busser/Assistant Food Runner
Pinchers
02.2022 - 05.2022
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Increased restaurant efficiency by maintaining organized host stand, including menus, reservation logs, and seating charts.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
Education
Bachelor of Science - Mathematics
University of Central Florida
Orlando, FL01.2026
Skills
- Strong Work Ethic
- Exceptional customer service
- Guest Engagement
- Cleanliness standards
- High-volume dining
- Order Accuracy
Timeline
Server
Shaker's American Cafe
01.2023 - Current
Server
The Go-Go Diner
05.2022 - 08.2022
Host/Busser/Assistant Food Runner
Pinchers
02.2022 - 05.2022
Bachelor of Science - Mathematics
University of Central Florida