Angelina Garcia
Clifton,NJ
Summary
Dynamic professional with experience in a fast-paced retail environment, emphasizing team leadership and operational efficiency. Proficient in resource management and committed to delivering exceptional customer service. Seeking to transition into a new field and eager to leverage transferable skills in a challenging role. Possess strong interpersonal abilities and a proven capacity to learn and adapt quickly in dynamic work settings. Focused on enhancing operational efficiency and customer satisfaction, with hands-on experience in managing schedules and resources.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Sweetberry Bowls
01.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
Education
BBA - Management, Entrepreneurship
Pace University
New York, NY05-2025
Skills
- Customer service
- Team leadership
- Decision-making
- Problem-solving
- Organizational skills
- Customer relationship management (CRM)
Timeline
Assistant Manager
Sweetberry Bowls
01.2023 - Current
BBA - Management, Entrepreneurship
Pace University
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