Joanne Novak

• Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
• Quickly and accurately counted drawers at start and end of each shift.
• Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
• Resolved customer complaints quickly to maintain customer satisfaction.
• Assisted customers in need to promote pleasant shopping experiences and encourage return business.

Applied check payments into quick books accounting. Deposited checks. Entered payments into collection sheet. Emailed past due customers and entered notes on collection sheet.

Entered sales orders into computer and took sales orders over telephone and entered into computer.

• Answered customers' questions regarding products, prices, and availability.

Entered sales into produce pro accounting.

Took sales orders over phone and emails and entered into produce pro accounting. Entered payments into produce pro accounting.

• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Conducted regular reviews of office procedures, identifying and implementing improvements for operational excellence.
• Reduced overhead costs significantly through negotiation of vendor contracts for office supplies and services.
• Monitored front areas so that questions could be promptly addressed.