Angelina Gutierrez Rodriguez
Santa Rosa,CA
Summary
Hardworking Medical Receptionist who brings top-notch abilities in reception and clerical work. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members.
Overview
8
8
years of professional experience
Work History
Medical Receptionist
Michael Dinh O.D
08.2020 - Current
- Greet patients upon arrival, check patient in/out, obtain insurance information as well as processing payments from patients
- Pulling/Processing Insurance claims.
- Scheduling appointments, maintaining records and accounts
- Managed multi-line phone system
- Run Visual Field, Autorefractor, and Optomap before patient is seen by Doctor.
- Train first time contact lens patients how to insert, remove and clean their contacts.
Teller
Exchange Bank
11.2018 - 01.2020
- Customer Service
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Use multiple computer systems for everyday functions
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow
- Disbursed cash and checks accurately while maintaining security of cash drawers.
Selling & Service Supervisor
Saks Off Fifth
03.2016 - 11.2018
- Supervise 3-7 sales associates in daily functions.
- Open/close store and prepare all registers for daily use including all cash handling procedures.
- Assisted with training and development of team members.
- Making sure the overall shopping experience is the best it can be for every customer.
Education
High School Diploma -
Ridgeway High School
Sanat Rosa08.2008
Skills
- Front Desk Operations
- Appointment Scheduling
- Patient Registration
- Insurance Verification
- Payment Collection
- Medical Records Management
- Insurance Claims
- Customer Service
- Problem-Solving
- Time Management
Timeline
Medical Receptionist
Michael Dinh O.D
08.2020 - Current
Teller
Exchange Bank
11.2018 - 01.2020
Selling & Service Supervisor
Saks Off Fifth
03.2016 - 11.2018
High School Diploma -
Ridgeway High School