Angelina Hadzigeorgiou
Holbrook,NY
Summary
Proactive Floral Manager with 5 years of retail experience. Successful in leadership and motivation with extensive knowledge of store displays and marketing. Adept at increasing profit and customer service skills while decreasing shrink and maintaining a clean and efficient department under pressure.
Passionate about the artistry and creativity of floristry, with a keen eye for detail and a commitment to delivering exceptional service. Driven event planning and day of coordination professional with a proven track record of arranging successful and memorable events.
Strong leader and problem-solver. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
5
5
years of professional experience
Work History
Florist Manager
Perry's Florist
10.2019 - Current
- Enhanced customer satisfaction by creating visually stunning floral arrangements tailored to individual preferences.
- Trained new team members in floral design techniques and customer service skills, resulting in a highly capable workforce.
- Streamlined workflow processes, increasing productivity and overall efficiency within the store.
- Collaborated with event planners to provide customized floral designs for weddings, funerals, and special events.
- Handled complex customer inquiries and resolved issues promptly, ensuring client satisfaction and loyalty.
- Implemented innovative marketing strategies to attract new clients and grow business revenue.
- Supervised 10 employees in floral department.
Pizza Server
Carlos Pizzeria
04.2019 - 07.2019
- Enhanced customer experience by providing prompt and courteous service during busy shifts.
- Assisted with maintaining a clean and organized dining area for an enjoyable atmosphere.
- Handled cash transactions accurately, ensuring proper change was given to customers.
- Answered customers' questions, recommended items, and recorded order information.
Education
Associate of Arts - Liberal Arts And General Studies
Suffolk County Community College
Selden, NY12.2023
Skills
- Sales strategy development
- Creative vision
- Order Fulfillment
- Floral Design Expertise
- Flower arranging
- Event planning coordination
- Staff Training
- Social Media Marketing
- Customer Service
- Client Consultations
Timeline
Florist Manager
Perry's Florist
10.2019 - Current
Pizza Server
Carlos Pizzeria
04.2019 - 07.2019
Associate of Arts - Liberal Arts And General Studies
Suffolk County Community College