Angelina Hernandez
Austin
Summary
Hardworker offering hospitality experience and enthusiasm for helping others. Comfortable working in fast-paced environments to handle demanding workload. Ability to multi task when necessary, efficiently completing the tasks at hand. Successful at answering phones while greeting people in person and consistently upholding professional standards. Known for excellent customer service skills that make the customer feel welcome and comfortable.
Overview
1
1
year of professional experience
2026
2026
years of post-secondary education
1
1
Certification
Work History
Host
Plucker Wing Bar
Austin
06.2025 - 01.2026
- Greeted and seated guests promptly at Plucker Wing Bar.
- Managed reservation system to optimize table turnover and guest flow.
- Collaborated with servers to ensure smooth dining experiences for patrons.
- Monitored dining area for cleanliness and assisted with table resetting.
- Handled guest complaints with professionalism and courtesy to enhance satisfaction.
- Coordinated with kitchen staff to manage wait times during busy shifts.
- Processed customer transactions efficiently at the point of sale.
- Maintained accurate cash drawer and balanced at shift end.
- Collaborated with team members to ensure smooth operations.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
Education
Premier High School
Austin, TXSkills
- Customer service
- Team collaboration
- Reservation management
- Conflict resolution
- Cash handling
- Cooking/Baking
- Time management
- Attention to detail
- Effective communication
Certification
- Food Handlers expires 09/2027
- TABC
Timeline
Host
Plucker Wing Bar
06.2025 - 01.2026
Premier High School