ANGELINA HERSHEY
Whitehall,OH
Overview
2
2
years of professional experience
Work History
Server
Inn at Summit Trail
Reynoldsburg, OH
05.2024 - 07.2024
- Took orders from customers accurately and in a timely manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Upheld high standards of sanitation in accordance with health department regulations.
- Delivered food orders promptly and courteously.
- Stayed informed about daily specials, new menu items, promotions.
- Monitored dining room for cleanliness and proper set-up at all times.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Crew Team Member
White Castle
Whitehall, OH
12.2023 - 05.2024
- Assisted customers with orders and inquiries.
- Organized stockroom shelves to maximize space efficiency.
- Maintained cleanliness of store by sweeping, mopping, and dusting surfaces.
- Operated cash register accurately and efficiently.
- Answered customer questions regarding product features, pricing, availability.
- Provided excellent customer service at all times.
Hostess
ROOSTERSWINGS
Whitehall, OH
02.2022 - 12.2023
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions
- Greeted guests and gathered information to seat groups or place on waitlist
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty
- Built positive relationships with other front-of-house and kitchen staff.
Courtesy Clerk
KROGER
Whitehall, OH
10.2022 - 12.2022
- Packaged or bagged purchases and assisted customers with in-vehicle loading
- Assisted with price checks, go-backs, and replenishing supplies
- Oversaw collection shopping carts from parking lot to maintain clean, organized area
- Took unwanted items from checkout to proper location.
Education
Whitehall Yearling High School
OH05-2024
Skills
- Table Bussing
- Front of House Management
- Check Payment Processing
- Verbal and Written Communication
- Opening and Closing Procedures
- Time Management and Prioritization
- Cleaning and Sanitizing
- Flexible and Adaptable
- Attention to Detail
- Active Listening and Communication
- Multitasking and Prioritization
- Warm and Welcoming
- Service-Oriented
- Hostess
- Cleaning and sanitation
- Cash Handling
- Guest Engagement
- Food Running
Timeline
Server
Inn at Summit Trail
05.2024 - 07.2024
Crew Team Member
White Castle
12.2023 - 05.2024
Courtesy Clerk
KROGER
10.2022 - 12.2022
Hostess
ROOSTERSWINGS
02.2022 - 12.2023
Whitehall Yearling High School