Angelina HIllier
Painesville,OH
Summary
Dynamic leader with a proven track record at Anytime Fitness, adept in operations management and staff integration. Excelled in talent acquisition and boosting sales, showcasing exceptional negotiation and deal closure skills. Thrives in fostering client relationships and team development, ensuring peak performance and strategic growth.
Overview
6
6
years of professional experience
Work History
General Manager
Anytime Fitness
07.2024 - Current
- Oversee daily gym operations, including membership and personal training sales, customer service, facility upkeep, employee retention, and client retention, ensuring a high-quality experience for all.
- Enhance member satisfaction and reduce attrition by addressing member needs proactively, fostering a loyal, and stable customer base.
- Execute local marketing initiatives, including events, grassroots campaigns, and partnerships, to boost brand visibility, and increase sales.
- Led and trained a diverse team of eight staff members, fostering a positive culture, and motivating employees to exceed performance targets.
- Increase the club's monthly additional revenue by analyzing key performance indicators to identify areas for improvement, implement effective sales strategies, and drive operational excellence.
Salesman
Ken Ganley Kia of Mentor
06.2023 - 06.2024
- I built a book of business based on referrals and repeat clientele, consistently exceeding sales quotas at a 78% close rate, which is the highest closing percentage in my store and the 20th highest ranked salesman in the Ken Ganley branch, making me a member of the Ganley Presidents Club.
- Active social media presence to increase networking opportunities, and expand sales percentages.
- Used product knowledge to pitch sales during vehicle walk-arounds, explain warranties, financing options, and further assist in making informed vehicular decisions with clients.
- Completed and organized a variety of finance paperwork.
- Utilized effective negotiation skills to close high-ticket deals while maintaining customer satisfaction and dealership profit margins.
HR Coordinator
DMSH at Amazon
08.2022 - 07.2023
- Provided comprehensive HR support to a team of 125+, addressing personnel issues efficiently, and ensuring seamless team operations.
- Recruited and sourced candidates using platforms such as ZipRecruiter and Indeed, effectively managing a high-volume pipeline.
- Facilitated onboarding and orientation programs, including 3-day training sessions for groups of 4 to 10, ensuring new hires' seamless integration.
- Managed and organized documentation, including benefits administration and scheduling, while maintaining compliance.
- Contributed to team success by upholding HR policies and fostering a collaborative work environment, creating the largest team in DMSH history.
Marketing and Event Planning
OCB Cleveland
08.2019 - 07.2023
- Developed marketing strategies to promote OCB Cleveland events, increasing ticket sales, and brand visibility.
- Planned and coordinated event location details, managing logistics, vendor relationships, and on-site execution to ensure seamless operations.
- Created promotional materials, including social media content, flyers, and email campaigns, to drive engagement and sales.
- Built and maintained partnerships with local businesses and sponsors to enhance community presence.
- Collaborated with team members to ensure the smooth operation of deliverables and vendors during active events.
Server/Bartender
Buffalo Wild Wings
01.2019 - 07.2023
- Assisted in the organization and execution of private events, ensuring exceptional service and customer satisfaction.
- Handled cash transactions accurately using the POS system, while maintaining a balanced cash drawer at the end of each shift.
- Adhered to all food safety regulations to ensure the health and well-being of customers.
- Maintained cleanliness of the dining area by promptly clearing tables, sanitizing surfaces, and restocking supplies as needed.
- Collaborated with bartenders to prepare specialty cocktails according to established recipes and standards.
- Collaborated with team members to create a positive work environment, focused on delivering excellent customer service.
Education
Bachelor's degree - Business Administration
Lakeland Community College
01-2025
High School -
Riverside High School
05.2019
Skills
- Staff Integration Process
- Talent Acquisition
- Employment laws and compliance
- Sourcing strategies
- Employer Brand Development
- Pre-Hire Assessment Techniques
- Conflict Resolution
- Organizational skills
- Training and Development
- Client Relationship Management
- Data-Driven Decision Making
- Visionary Leadership
- Inside and Outside sales
- Sales Pipeline Development
- CRM Software Expertise
- Pipeline Management
- Negotiation and Closing Deals
- Marketing and strategy development
- Operations management
- Vendor sourcing
- Relationship building
- Team player
Accomplishments
- Member of the Ken Ganley Presidents Club.
Timeline
General Manager
Anytime Fitness
07.2024 - Current
Salesman
Ken Ganley Kia of Mentor
06.2023 - 06.2024
HR Coordinator
DMSH at Amazon
08.2022 - 07.2023
Marketing and Event Planning
OCB Cleveland
08.2019 - 07.2023
Server/Bartender
Buffalo Wild Wings
01.2019 - 07.2023
Bachelor's degree - Business Administration
Lakeland Community College
High School -
Riverside High School