A dependable worker providing fast, high-quality customer service to guests in any industry. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Ciccio Trattoria
09.2022 - 03.2023
Knowledge of Menu and Ingredients: Be well-versed in the menu offerings, ingredients, and preparation methods
Greeting and Seating Guests: Welcome guests to the restaurant with a warm and professional demeanor
Upselling and Wine Service: Suggest and recommend additional food items, appetizers, desserts, or premium beverages to enhance the dining experience
Teamwork and Collaboration: Coordinate with other servers, bartenders, and kitchen staff to ensure smooth service flow
Communicate effectively to fulfill guest requests and support a cohesive dining experience
Cultivated warm relationships with regular customers.
Hostess
EG Brazilian Steak
01.2022 - 05.2022
Welcoming in guests, checking them in and get them seated
Accommodating to the guests wishes and needs
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
Sharing best practices for maintaining a professional demeanor and efficient work habits with trainee's.
Hostess
Fogo De Chão
06.2021 - 01.2022
Welcoming in guests, checking them in and get them seated
Accommodating to the guests wishes and needs
Bringing water to tables, bussing tables, keeping the host stand clean, organizing the restaurant
Communicate with everyone effectively from staff (managers, team members, and guests)
Organize and set up the restaurant for present and rest of evening dining
Education
Certificate - Business
Tulsa Community College
Tulsa, OK
05-2024
High School Diploma -
Rock Hill High School
Frisco, Texas
05-2023
Skills
Problem solving
Time management
Teamwork
Creativity
Organization
Communication skills
Strong Work Ethic
Exceptional customer service
Professional Appearance
Sales expertise
Certification
Food Handler Certificate (FHC) - American National Standards Institute (ANSI).
Cardiopulmonary Resuscitation (CPR) - American Heart Association.
ServSafe Alcohol Certification - National Restaurant Association.
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Server
Ciccio Trattoria
09.2022 - 03.2023
Hostess
EG Brazilian Steak
01.2022 - 05.2022
Hostess
Fogo De Chão
06.2021 - 01.2022
Food Handler Certificate (FHC) - American National Standards Institute (ANSI).
Cardiopulmonary Resuscitation (CPR) - American Heart Association.
ServSafe Alcohol Certification - National Restaurant Association.
Certificate - Business
Tulsa Community College
High School Diploma -
Rock Hill High School
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