Angelina Lizarraga
Buena Park,California
Summary
Dedicated customer service professional with a strong understanding of service delivery and a track record of successfully handling multiple tasks simultaneously. Committed to fostering and maintaining professional relationships to drive business profitability. Astute call center professional with exceptional communication skills and expertise in overcoming customer objections. Excellent organizational abilities, self-motivated, and thrive as a team player.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
Buena Park, California
01.2022 - 03.2024
- sales
- opener
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained a clean and organized workspace for optimal productivity and safety.
Vape Shop
Ash Khouri
Winnetka, CA
02.2021 - 04.2022
- Developed strong relationships with customers through clear communication, empathetic listening, and consistent follow-up on service recommendations.
- Maintained up-to-date knowledge on industry regulations, ensuring compliance with local and state laws during inspections.
- Achieved consistent sales targets by implementing innovative strategies to drive sales growth.
Education
Innovation High School - Class of 2019
Learn4Life Anaheim
01.2019
Skills
- Customer service
- Collaborative
- Time Management
- Team Player
- Opening and closing duties
- Able to take direction
- Driven
- Eager to learn
- Friendly and outgoing
Certification
BLS, 12/01/23
Timeline
Barista
Starbucks
01.2022 - 03.2024
Vape Shop
Ash Khouri
02.2021 - 04.2022
Innovation High School - Class of 2019
Learn4Life Anaheim