Dynamic and highly organized professional with extensive experience at The Disneyland Resort. Proven track record in optimizing scheduling processes and enhancing team communication. Self-motivated and dedicated, adept at managing workforce needs while ensuring guest satisfaction. Skilled in production scheduling and effective problem resolution, consistently maintaining punctuality and reliability.
Production planning professional with focus on optimizing schedules and improving operational efficiency. Proven ability to integrate complex data and forecast production needs accurately. Reliable team player who adapts to changing demands and contributes to achieving organizational goals. Known for effective communication and problem-solving skills.
Create and produce weekly schedules for approx 650 Cast Members.
Provide weekly schedules for Cast Members within a specific Line of Business.
Update weekly scheduling preferences for Cast Members.
Fill and staff workload with shifts length and times for specific areas.
Set-up training, classes and meetings as needed.
Enter paid time off for cast members when requested.
Maintains communication with area/LOB to fill or update changes as needed.
Work within CBA guidelines and scheduling practices.
Maintenance of the scheduled shifts after posting.
Took call-ins from workers unable to make it into work.
Fill open shifts when needed.
Daily task to make sure the attractions are staffed day of.
Communicate information to the Production Scheduler that needs to be added for future scheduling.
Greet and welcome Guest to our attraction.
Load guest and check for their safety prior to riding.
Resolving any issues that may come up guests who were unsatisfied with the ride or Cast Members.
Be an ambassador for the company.
Highly organized
Self motivated
Dedicated
Punctual