ANGELINA MARTINEZ
El Cajon,CA
Summary
Background includes equipment maintenance, software updates and security management. Excellent multitasking and communication skills. Successful at problem-solving computer-related and network problems with an efficient and organized approach. Specializing in office environments and well-versed in adapting to the latest updates.
Overview
6
6
years of professional experience
Work History
Contractor
Kforce
03.2024 - 07.2025
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Collaborated with team members to optimize production processes and improve overall performance.
- Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Upheld high-quality standards while meeting tight deadlines during periods of increased demand.
Information Systems Technician
US Navy
05.2021 - 05.2023
- Monitored network connections, and filters to maintain maximum up-time and functionality.
- Used ticketing systems to manage and process support actions and requests.
- Documented transactions and support interactions in system for future reference and addition to knowledge base.
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Identified and solved technical issues using variety of diagnostic tools and tactics.
- Performed tests of functionality, security and performance of different workstations and devices.
- Handled initial troubleshooting and escalation of service requests.
Food and Beverage Cashier and Cook
Little Caesars Pizza
07.2019 - 01.2020
- Utilized product knowledge of foods and beverages to make suggestions to customers.
- Provided correct change to customers while following cash handling policies and procedures.
- Engaged customers to help create superior food and beverage experience.
- Inventoried par stock levels in coolers and racks.
- Operated and sanitized kitchen and food preparation equipment.
- Resolved customer complaints independently or with aid of supervisor.
- Counted till at beginning of shift to confirm correct starting total.
- Provided customers with information on specials and discount deals.
- Packaged and labeled food products and orders for to-go counter and drive-through window.
- Made change and issued receipts or tickets to customers for each transaction.
- Used POS system to enter orders, process payments and issue receipts.
- Performed cash, card and check transactions to complete customer purchases. Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Operated cash register to record transactions accurately and efficiently.
Education
High School Diploma - undefined
Wharton High School
Wharton, TX06.2020
Skills
- Production Work
- System Diagnostics
- Diagnostic Tools
- User Experience
- Knowledge Base
- Computer Hardware Knowledge
- Troubleshooting
- Equipment Maintenance
- Computer Monitoring
- Certification and Accreditation
- SOP Writing
- Time management
- Problem-solving
- Project management
- Quality control
- Computer Maintenance
- Attention to detail
- Equipment monitoring
- Stress tolerance
- Quality assurance
- Activity logging and reporting
- Mechanical aptitude
- Preventive Maintenance
- Production documentation
- Settings control and calibration
Timeline
Contractor
Kforce
03.2024 - 07.2025
Information Systems Technician
US Navy
05.2021 - 05.2023
Food and Beverage Cashier and Cook
Little Caesars Pizza
07.2019 - 01.2020
High School Diploma - undefined
Wharton High School
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