Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Angelina Mateo

Lehigh Acres,FL

Summary

Organized Hostess with distinct commitment to first-rate customer service. Friendly worker and determined in maintaining excellent service levels during busy times . Successful at answering phones while greeting people in person and consistently upholding professional standards.

Overview

2
2
years of professional experience

Work History

Host

P.F. Chang's Bistro
Fort Myers, Florida
12.2024 - 06.2025
  • Greeted guests warmly and ensured a welcoming atmosphere.
  • Managed reservations and organized seating arrangements efficiently.
  • Assisted in training new hosts on procedures and standards.
  • Provided excellent customer service by anticipating customer needs.
  • Managed incoming calls during busy shifts.
  • Took reservations over phone and in person.

Warehouse Worker

Amazon
Fort Myers, Florida
10.2023 - 08.2024
  • Assisted in packing orders for timely delivery to customers.
  • Organized warehouse space for efficient storage of products.
  • Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
  • Operated scanners, computers, and other equipment to track orders.
  • Preserved safe work environment by maintaining clean workstations and pallet area.

Education

High School Diploma -

Gateway Charter Highschool
Fort Myers, FL
05-2024

Skills

  • Customer service
  • Order packing
  • Warehouse organization
  • Communication skills
  • Foreign language skills
  • Hospitality and accommodation
  • Telephone reception
  • Reservation coordination
  • Effective time management
  • Detail-oriented
  • Team player mentality
  • Team training

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Host

P.F. Chang's Bistro
12.2024 - 06.2025

Warehouse Worker

Amazon
10.2023 - 08.2024

High School Diploma -

Gateway Charter Highschool

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