Angelina Mcleod
California Pizza Kitchen
Los Alamitos,CA
1
Certification
7
years of professional experience
Dedicated and compassionate fourth-semester Associate Degree Nursing student with hands-on clinical experience and a strong background in customer service as a server. Skilled in communication, multitasking, time management, teamwork, and problem-solving in fast-paced environments. Clinical training includes patient assessment, medication administration, patient-centered care, and collaboration with interdisciplinary healthcare teams. Demonstrates strong punctuality, attention to detail, adaptability, empathy, and a commitment to providing safe, high-quality care. Eager to apply clinical knowledge and transferable customer service skills in a professional healthcare setting.
Work History
Server
5 Years 5 Months- Delivered attentive table service while guiding guests through menu options, specials, and customization requests.
- Entered orders accurately through POS systems and coordinated timely communication with kitchen staff.
- Anticipated guest needs to maintain smooth dining flow and support positive service experiences.
- Resolved guest concerns promptly, preserving satisfaction and encouraging repeat visits.
- Applied menu knowledge, allergen awareness, and upselling techniques to enhance check averages.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Associate
1 Year 9 Months- Assisted guests with yogurt selections, toppings, and product recommendations to support fast, friendly service.
- Operated point-of-sale system to process orders, handle payments, and maintain accurate transactions.
- Maintained cleanliness of self-serve stations, dining area, and equipment to meet sanitation standards.
- Restocked toppings, cups, utensils, and supplies to keep service area fully prepared throughout shifts.
- Trained new associates on register procedures, store routines, and service expectations.
- Followed food safety procedures while monitoring freshness, portion control, and product presentation.
- Resolved customer concerns promptly to preserve positive guest experience and store reputation.
Education
Associate of Science - Nursing
- Dean's List with Great Distinction Fall 2020 & 2023
- Dean's List Spring 2022
- Albert Womble Scholarship Recipient Fall 2025
- 3.6 GPA
- 945 clinical hours; 162 hours of preceptorship at Franklin Middle School and MacArthur Elementary
- Gained hands-on clinical experience in medical-surgical, critical care, maternal-newborn, pediatric, psychiatric, and school nursing. Developed skills in assessment, medication administration, IV insertion and medications, documentation, time management, and individualized care planning. Applied evidence-based practice, clinical judgment, and critical thinking to provide safe, patient-centered care. Collaborated with interdisciplinary healthcare teams, prioritized patient needs, and demonstrated effective communication, time management, and patient advocacy.
Skills
Strong work ethic
Exceptional customer service
Professional appearance
Hospitality service expertise
Memory retention
Excellent time management
Punctual
Medication and IV administration
Patient care
Patient assessment
Clinical judgment
Compassionate care
Certification
- Associates in Biological Sciences
- Associates in Communication Studies
Timeline
Server
California Pizza Kitchen
06.2021 - CurrentRead More
Associate
Yogurtland
09.2019 - 06.2021Read More
Long Beach City College
Associate of Science from Nursing
Read More