Angelina McNeely
Orlando,FL
Summary
Motivated Information Technology student seeking internship to gain hands-on experience. Outgoing and friendly with strong drive to succeed. Willing to take on challenges to expand my knowledge as an IT undergraduate.
Overview
5
5
years of professional experience
Work History
Lead Cashier
Tavistock Restaurant Collection
09.2020 - Current
- Trained new team members in cash register operation, stock procedures and customer services.
- Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
- Handled escalated customer service issues professionally and courteously.
- Greeted customers and provided excellent customer service.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
Crew Member
Bahama Bucks
11.2018 - 02.2019
- Prepared quality products while maintaining portion control and presentation within service goal times.
- Presented orders to guests within anticipated service times.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Worked well with teammates and accepted coaching from management team.
Education
Bachelor of Science - Information Technology
University of Central Florida
Orlando, FL12.2024
Associate of Arts - General Studies
Valencia College
Orlando, FL12.2020
Skills
- Social Perception
- Team Leadership
- Multi-Tasking Skill
- New Hire Training
- Microsoft Office
- POS System Operations
- Issue Resolution
Timeline
Lead Cashier
Tavistock Restaurant Collection
09.2020 - Current
Crew Member
Bahama Bucks
11.2018 - 02.2019
Bachelor of Science - Information Technology
University of Central Florida
Associate of Arts - General Studies
Valencia College