Summary
Overview
Work History
Education
Skills
Timeline
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Ricky Lorenzo

Summary

Enthusiastic cashier with proven leadership talents and relationship-building skills gained during 2 years of experience in busy settings. Proficient in operating registers, processing payments, highly organized, respectful, and practical.

Overview

2
2
years of professional experience

Work History

Lead Cashier

Wendy's Restaurant
07.2021 - Current
  • Processed payments effectively and accurately handled cash, debit/credit transactions.
  • Processed both cash and card purchases and returns.
  • Assisted customers by answering questions and fulfilling requests.
  • Alleviated customer service needs with policy-appropriate solutions.
  • Maintained stock to meet expected customer demand.
  • Mentored new team members on POS system operation and customer service strategies.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Performed store closing and shift-change actions and kept accurate shift-change logs.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance contributions.

Education

Bachelor of Science - Mathematics And Computer Science

Loyola University of Chicago
Chicago, IL
06.2026

Skills

  • POS System Operations
  • Credit and Cash Transactions
  • Optimizing Team Performance
  • Cooperative Attitude
  • Issue Resolution
  • Customer Service
  • Customer Relations
  • Social Perception
  • Verbal Communication
  • Basic Math Functions

Timeline

Lead Cashier

Wendy's Restaurant
07.2021 - Current

Bachelor of Science - Mathematics And Computer Science

Loyola University of Chicago

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Ricky Lorenzo