Angelina Newman
Brea,CA
Summary
Experienced Family Services Coordinator with strong skills in crisis management, community outreach, and program development. Highlighted strengths include collaboration, communication, and strategic planning. Previous work demonstrates significant positive impact on families served through effective resource allocation and needs assessment. Demonstrated ability to manage case loads efficiently while maintaining a high standard of care and compassion for clients.
Overview
12
12
years of professional experience
Work History
Family Services Coordinator
Help Me Grow Orange County
Santa Ana , CA
03.2015 - 08.2024
- Provided case management services including resource referrals, advocacy, monitoring and follow-up activities.
- Maintained accurate records of client contacts through written notes or electronic documentation systems.
- Provided crisis intervention services during times of conflict or distress within the family.
- Organized trainings on parenting skills, communication strategies and problem solving techniques for families.
- Assisted families in accessing community resources for housing, employment assistance, financial assistance, food programs and medical care.
- Collaborated with other agencies to coordinate services for families when needed.
- Attended professional conferences related to family services work in order to stay abreast of current trends and best practices.
- Developed individualized service plans with families that included measurable outcomes and timeframes for completion.
- Offered emotional support to clients facing difficult life circumstances.
- Served as a liaison between court systems, social workers, school personnel and other relevant stakeholders when necessary.
- Completed intake assessments on families to determine service needs.
Case Manager
Human Options
Irvine
02.2013 - 03.2015
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Collaborated with healthcare providers, lawyers, employers and other stakeholders involved in a client's case.
- Compiled reports on cases and submitted them to supervisors as required.
- Developed individualized care plans with input from clients and their families.
- Assisted with applications for government benefits such as Medicaid or Social Security Disability Insurance.
- Organized group activities to provide socialization opportunities for clients.
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Participated in interdisciplinary team meetings to discuss treatment options.
- Collaborated with other service providers to ensure continuity of care for clients.
- Supported family members by providing information on local support groups.
- Provided crisis intervention support for clients in emergency situations.
- Educated clients about mental health conditions, medications and self-care techniques.
- Monitored client progress through regular follow-up contacts.
Education
Bachelor of Arts - Human Services
Cal State Fullerton
Fullerton, CA08-2012
Skills
- Family Support
- Child Advocacy
- Service planning
- Active Listening
- Community Referrals
- Problem-solving abilities
- Attention to Detail
- Interpersonal Skills
- Teamwork and Collaboration
Languages
Spanish
Full Professional
Timeline
Family Services Coordinator
Help Me Grow Orange County
03.2015 - 08.2024
Case Manager
Human Options
02.2013 - 03.2015
Bachelor of Arts - Human Services
Cal State Fullerton