Angelina Morales
CDS (Club Demonstration Services)
Chelsea,MA
3
Languages
2
Certifications
13
years of professional experience
Sales Associate with experience engaging 50+ customer interactions per shift, delivering product demonstrations, and supporting smooth point-of-sale service in fast-paced retail settings. Manages customer inquiries, maintains accurate digital records, and reinforces safety and cleanliness standards throughout the shift. Brings strong verbal communication and an even, professional presence to high-volume customer interactions.
Work History
Sales Associate
1 Year 4 Months- Handle 50+ customer inquiries daily with professionalism and detailed product support.
- Track 1000+ customer interactions weekly while delivering clear product information and attentive service.
- Deliver product demonstrations that explain features clearly and build customer confidence.
- Maintain safety, cleanliness, and operational standards to support a professional demonstration area.
- Support a positive customer experience by staying organized, detail-oriented, and responsive to questions.
Night Auditor
2 Years 2 Months- Logged 20+ data entries nightly to keep morning transition records accurate and complete.
- Maintained rigorous oversight of overnight operations, reinforcing safety standards and compliance throughout each shift.
- Managed digital record management with careful documentation to support accurate reporting for morning handoffs.
- Resolved operational issues promptly, keeping service uninterrupted across overnight coverage.
Crew Member
8 Years 11 Months- Handled customer orders quickly and accurately in a high-pressure, fast-paced environment.
- Maintained organized inventory and followed operational guidelines to support quality control.
- Supported smooth front-counter operations by keeping the work area orderly and service consistent.
Telemarketer
2 Years 1 Month- Handled 50+ outbound calls daily while maintaining a professional, persuasive tone with diverse callers.
- Built rapport with diverse callers by using active listening and clear verbal communication to address inquiries.
- Entered client details accurately into digital databases and updated contact logs in real time.
- Handled inquiries and engagement targets through consistent phone communication and follow-up.
Education
GED - Medical Assisting
Skills
Multi-line phone systems
Appointment scheduling
Patient registration
Product demonstrations
Conflict resolution
Phone triage
Appointment reminder calls
Digital record management
Data entry & accuracy
HIPAA awareness
Insurance verification
EHR documentation
Medical terminology
Certification
Phlebotomy
Languages
Bilingual
Spanish
English
Timeline
Sales Associate
CDS (Club Demonstration Services)
06.2025 - CurrentRead More
Night Auditor
J. Polep Distribution Services
09.2023 - 11.2025Read More
Crew Member
Dunkin'
04.2014 - 03.2023Read More
Telemarketer
Integral Resources, Inc
01.2014 - 02.2016Read More
Grafton Job Corps
GED from Medical Assisting
Read More