Angelina Morris
Colorado Springs,CO
Summary
Accomplished Supervisor at Freddy's Frozen Custard, adept in team building and food safety, significantly enhanced customer satisfaction and reduced employee turnover. Leveraged training and mentoring to foster a positive work environment, achieving efficient workflows and increased productivity. Skilled in fish preparation, ensuring high-quality dining experiences.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Supervisor
Freddys Frozen Custard
10.2023 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
Kitchen Manager
Rock N Roll Sushi
07.2023 - Current
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Enhanced customer satisfaction with attentiveness to dietary restrictions and allergen concerns in menu offerings.
- Achieved rapid ticket times during peak service hours by effectively managing workflow distribution across various stations.
Education
High School Diploma -
Sand Creek High School
Colorado Springs, CO05.2023
Certificate - Welding
Killroys
Colorado Springs, CO05.2023
Skills
- Training and mentoring
- Customer service
- Employee motivation
- Processes and procedures
- Safety protocols
- Multitasking
- Team building
- Fish preparation
- Food safety
- Nigiri making
- Sashimi slicing
Certification
Welding
Timeline
Supervisor
Freddys Frozen Custard
10.2023 - Current
Kitchen Manager
Rock N Roll Sushi
07.2023 - Current
High School Diploma -
Sand Creek High School
Certificate - Welding
Killroys
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