Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angelina Nigh

Parker,CO

Summary

Dedicated and responsible food service professional with demonstrated skills in customer service and promoting menu items. Proficient in offering knowledgeable assistance to every customer, with six years of experience in hospitality as a dedicated Guest Advocate skilled in management, serving, and training. Highly observant and proactive with a hardworking nature and controlled approach to managing high workloads in stressful environments. Adept at building relationships with employees, motivating each to success. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success, achieve positive results, tackle new challenges, and advance organizational objectives with dedication and enthusiasm.

Overview

6
6
years of professional experience

Work History

Server/Trainer/Manager

Viewhouse Littleton
07.2024 - Current
  • Trained new team members on restaurant procedures, menu items, and performance strategies.
  • Assisted in new server onboarding and orientation to cultivate seamless transitions.
  • Trained and mentored 10 new personnel hired to fulfill various roles.
  • Taught servers to memorize menu ingredients and provide information on preparation methods.
  • Controlled costs to keep business operating within budget and increase profits.
  • Managed the cash in the safe by mindfully monitoring and handling cash correctly.
  • Created floor plans, managed labor, and made profits efficiently.

Front of House Server/Lead Server Trainer

Lazy Dog Restaurant & Bar
11.2021 - 07.2024
  • Processed orders and sent to kitchen employees for preparation.
  • Increased sales significantly by upselling higher-end products to customers.
  • Promoted and sold a record high record quarterly subscription kits.
  • Trained new and existing employees on new changes concerning the menu or restaurant.
  • Created regular visiting guest connections through attentive and efficient service.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Received many 5 star reviews on Google/Yelp by name.

Front of House Team Member/Catering Server

Hickory House Ribs
04.2019 - 10.2021
  • Maintained current knowledge of restaurant promotions.
  • Monitored incoming and outgoing orders to ensure timely service, including catering services.
  • Processed transactions, including gift certificate, cash and credit purchases.
  • Answered questions to support an overall positive customer experience.
  • Took phone orders for carry out and catering offerings.

Education

High School Diploma -

Chaparral High School
Parker, CO
05.2021

Skills

  • High-volume dining server/management
  • Onboarding and developing new employees
  • Point of sale (POS) system operations
  • Safe food handling
  • Menu knowledge
  • Leadership experience
  • TIPS Certified

Timeline

Server/Trainer/Manager

Viewhouse Littleton
07.2024 - Current

Front of House Server/Lead Server Trainer

Lazy Dog Restaurant & Bar
11.2021 - 07.2024

Front of House Team Member/Catering Server

Hickory House Ribs
04.2019 - 10.2021

High School Diploma -

Chaparral High School