Angelina Perez
Pompano Beach,FL
Summary
At Rink on the Beach, I championed skater safety and satisfaction, significantly reducing accidents through vigilant monitoring and prompt hazard mitigation. My leadership and problem-solving skills, coupled with expertise in customer service and safety regulations, ensured memorable guest experiences. Successfully managed snack bar operations and VIP events, showcasing my adaptability and commitment to excellence.
Overview
3
3
years of professional experience
Work History
Skate Guard
Rink on the Beach
Pompano Beach, FL
07.2022 - 02.2025
- Promoted safety awareness among skaters through clear communication of rink rules and guidelines.
- Refereed Type games and operated scoreboard during skating competitions.
- Facilitated special events, such as birthday parties or group outings, ensuring guests enjoyed a memorable experience at the rink.
- Patrolled areas surrounding skating rink to prevent theft or vandalism.
- Enhanced customer experience by ensuring a safe and enjoyable skating environment.
- Reduced accidents by diligently monitoring rink conditions and addressing potential hazards promptly.
- Assisted in shutdown of skating rink and managed set up for next day use.
- Answered product inquiries and sold skate merchandise.
- Increased customer satisfaction with timely assistance during falls or other incidents on the ice.
- Served as a helpful resource for patrons seeking information on additional programs or offerings at the facility, promoting awareness of available services and generating increased interest in related activities.
- Initiated distribution, collection and upkeep of rented skates and tracked inventory.
- Carefully patrolled ice during hours of operation to monitor proper traffic flow and skaters'
- Work VIP parties
- Ran food for guests
- Managed snack bar operations, ensuring timely service and customer satisfaction.
- Facilitated VIP party experiences by delivering food and ensuring guest satisfaction.
- Designed and arranged festive decorations to enhance the ambiance of parties and events.
Education
Virtual
N/ASkills
- Patience and tolerance
- Leadership qualities
- Workload prioritization
- Public safety awareness
- Safety regulations
- Equipment inspection
- Ice rink safety
- Cash handling
- Schedule management
- Positive attitude
- Strong work ethic
- Teamwork
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Adaptability and flexibility
- Food service
Timeline
Skate Guard
Rink on the Beach
07.2022 - 02.2025
Virtual