Proven leader and effective problem-solver, adept at managing operations and enhancing customer satisfaction at Seed And Bean Market Fort Myers. Skilled in team coordination and public safety, significantly improved service quality by fostering teamwork and prioritizing safety regulations. Demonstrates strong work ethic and leadership qualities, ensuring efficient facility upkeep and emergency response readiness.
Overview
3
3
years of professional experience
Work History
Skate Guard
Spinz Skate Rink
10.2023 - 09.2024
Facilitated special events, such as birthday parties or group outings, ensuring guests enjoyed a memorable experience at the rink.
Initiated distribution, collection and upkeep of rented skates and tracked inventory.
Managed large crowds effectively during busy periods, utilizing strong communication and teamwork skills to maintain a safe environment for all guests.
Supported new skater development by offering basic guidance on technique and balance while patrolling the rink floor.
Collaborated with fellow staff members to ensure consistent enforcement of facility policies, fostering a fair environment for all patrons.
Assisant Manager
Seed And Bean Market Fort Myers
09.2021 - 08.2023
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Improved customer satisfaction by addressing and resolving complaints promptly.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Managed inventory levels to minimize stockouts while reducing overhead costs.
Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Education
High School Diploma -
Pendleton High School
Pendleton, SC
Skills
Patience and Tolerance
Leadership Qualities
Workload prioritization
Public Safety Awareness
Team Coordination
Safety Regulations
Emergency Response
Equipment Inspection
Facility Upkeep
Schedule Management
Incident Response
Strong Work Ethic
Teamwork and Collaboration
Customer Service
Problem-Solving
Time Management
Timeline
Skate Guard
Spinz Skate Rink
10.2023 - 09.2024
Assisant Manager
Seed And Bean Market Fort Myers
09.2021 - 08.2023
High School Diploma -
Pendleton High School
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