Arthur Torrone
Middletown,NJ
Summary
Dynamic professional with a strong background in public safety and customer service, honed at Middletown Sports Complex. Proven leadership and problem-solving abilities enhanced safety protocols, ensuring a secure environment for patrons. Skilled in ice skating and attentive to detail, I consistently improved guest satisfaction through effective communication and timely assistance.
Overview
3
3
years of professional experience
Work History
Skate Guard
Middletown Sports Complex
12.2024 - Current
- Boosted overall safety levels with thorough inspections of skates and equipment before each use, identifying any potential issues that may pose risks to patrons.
- Assisted with ice rink marketing efforts, such as distributing promotional materials or participating in community events, to increase facility visibility and patronage.
- Contributed to facility upkeep by performing regular maintenance tasks, such as ice resurfacing and equipment repair.
- Increased customer satisfaction with timely assistance during falls or other incidents on the ice.
- Managed large crowds effectively during busy periods, utilizing strong communication and teamwork skills to maintain a safe environment for all guests.
- Swept and completed minor upkeep by removing debris from rink and maintaining rink floor.
- Assisted in the smooth operation of public skating sessions, facilitating a positive atmosphere for diverse groups of patrons.
- Assisted in shutdown of skating rink and managed set up for next day use.
Pool Lifeguard
Camp Coconuts
06.2024 - 09.2024
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Monitored safety of guests in and around swimming pool.
- Maintained a clean and orderly pool area, ensuring a welcoming environment for patrons.
- Attentively monitored swimmers to identify distress.
- Enhanced swimmer safety by vigilantly monitoring pool activities and enforcing rules.
- Managed pool facility operations during assigned shifts, ensuring smooth daily functioning.
- Demonstrated strong leadership skills by mentoring new lifeguards during their onboarding process.
- Improved water quality by conducting regular tests and adjusting chemical levels as needed.
- Entered water immediately to pull struggling swimmers to safety.
Camp Counselor
Camp Coconuts
06.2022 - 06.2024
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
- Assisted with maintenance and upkeep of campgrounds to promote clean environment.
- Assisted in the successful management of daily operations such as meal planning, activity scheduling, and site maintenance.
- Implemented rules and regulations to enforce discipline and compliance.
- Assisted in preparing meals and snacks to provide nutritional needs to campers.
Education
High School Diploma -
Red Bank Catholic
Red Bank, NJ06-2026
Skills
- Patience and tolerance
- Leadership qualities
- Public safety awareness
- Ice skating proficiency
- Safety protocol adherence
- Time management
- Attention to detail
- Customer assistance
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
Timeline
Skate Guard
Middletown Sports Complex
12.2024 - Current
Pool Lifeguard
Camp Coconuts
06.2024 - 09.2024
Camp Counselor
Camp Coconuts
06.2022 - 06.2024
High School Diploma -
Red Bank Catholic
Similar Profiles
Lacy CroneLacy Crone
Camp Director/Guest Services at Body Zone Sports and Wellness ComplexCamp Director/Guest Services at Body Zone Sports and Wellness Complex
Tonya MayvilleTonya Mayville
Payroll Support Specialist at TOCA Football (Previously Total Sports Complex)Payroll Support Specialist at TOCA Football (Previously Total Sports Complex)
Saylor GoodchildSaylor Goodchild
Winter Lacrosse League Staff at The St. James Sports and Entertainment ComplexWinter Lacrosse League Staff at The St. James Sports and Entertainment Complex