Angelina Saragosa
Goldsmith,TX
Summary
Objective:
To secure a challenging position that will allow me to best utilize my skills and knowledge to benefit the company and allow for my mutual growth and advancement.
Overview
2
2
years of professional experience
Work History
Barista
Peaches and Beaches Coffee Shop
Odessa , TX
2023.10 - 2024.04
- Operated cash registers to process customer payments.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Developed creative recipes for signature coffees or blended drinks unique to the cafe.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Kept up-to-date records of sales transactions using point-of-sale systems.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Stocked shelves with ingredients needed to make coffee drinks.
- Created promotional displays for advertising special events or promotions at the cafe.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Placed orders with suppliers for delivery of products required for daily operations.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
Curbside Shopper
H.E.B Curbside
Odessa , TX
2023.09 - 2024.02
- Worked quickly to locate products on store shelves and meet order deadlines.
- Notified management of any damaged or expired products found in store.
- Followed company policies regarding product returns, exchanges, and refunds.
- Satisfied customers with quick, accurate service under tight deadlines.
- Asked store associates for help locating missing products.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Greeted customers and answered product or service questions.
Car Hopper/Fast Food Server
Stars Drive-In
Odessa , TX
2023.05 - 2023.08
- Restocked shelves with fresh ingredients as needed throughout shift.
- Assisted in training new employees on operations and customer service standards.
- Assisted with food preparation tasks, such as cutting vegetables and making sandwiches.
- Followed all health and safety regulations when handling food.
- Handled customer payments securely following cash handling protocols.
- Greeted customers in a friendly and professional manner.
- Monitored product freshness and rotation of stock on shelves according to company guidelines.
- Provided excellent customer service by responding to inquiries promptly.
- Organized take-out orders for customers quickly and accurately.
- Ensured compliance with applicable laws regarding sale of age restricted products.
- Replenished condiments, napkins, and other supplies at the counter area.
- Operated cash registers to process customer orders.
- Trained new crew members on proper food handling procedures.
- Completed daily and weekly cleaning schedules according to established standards.
- Checked quality of products before serving them to customers.
- Performed opening and closing duties such as cleaning counters or restocking supplies.
- Took orders from customers over the phone or in person.
- Prepared beverages including coffee drinks, smoothies, shakes.
Laundry Attendant
North Star Laundromat
Loving , NM
2022.02 - 2022.09
- Removed lint from dryer screens after each load.
- Measured correct amount of chemicals required for each load.
- Maintained records of all laundry services provided in logbooks.
- Kept work area neat, clean and organized at all times.
- Performed routine maintenance tasks on washers, dryers and other related equipment.
- Stocked shelves with freshly laundered items in an orderly fashion.
- Tested fabric softener dispensers for proper functioning prior to use.
- Operated washing machines, dryers, extractors, and other laundry equipment.
- Repaired or replaced damaged items following established procedures.
- Loaded articles into washers and added specified amounts of detergents or other cleaning agents.
- Prepared invoices for completed orders based on customer requirements.
- Provided excellent customer service at all times.
- Checked inventory levels of supplies such as soaps, detergents, and ordered more when needed.
- Cleaned the laundry room and equipment regularly according to safety standards.
- Folded dried articles neatly.
- Followed safety regulations while operating machinery.
- Assisted customers with their inquiries regarding laundry services.
- Coordinated with housekeeping to meet laundry needs by preparing appropriate quantities.
- Unloaded and folded clean laundry from dryers and stored in appropriate areas.
- Assisted with additional housekeeping tasks during staffing shortages.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Balanced cash drawers at the end of each shift.
- Greeted customers and provided friendly customer service.
Education
GED -
Odessa College
Odessa, TX2024-11
Skills
- Customer Service
- Heavy Lifting
- Multitasking
- Cash Handling
- Excellent Communication
- Problem-Solving
- Active Listening
- Purchase Recommendations
- Relationship Building
- Customer Relations
- Food safety and sanitation
- Order Processing
- Stock management
- Analytical Skills
- Team building
- High-energy attitude
Timeline
Barista
Peaches and Beaches Coffee Shop
2023.10 - 2024.04
Curbside Shopper
H.E.B Curbside
2023.09 - 2024.02
Car Hopper/Fast Food Server
Stars Drive-In
2023.05 - 2023.08
Laundry Attendant
North Star Laundromat
2022.02 - 2022.09
GED -
Odessa College
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