Angelina Snyder
Vernon,AL
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
5
5
years of professional experience
Work History
Assistant Manager
O'Reilly Auto Parts
02.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Supervisor
O'Reilly Auto Parts
06.2021 - 02.2022
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance, coached, and trained to meet company standards.
Parts Specialist
O'Reilly Auto Parts
10.2020 - 06.2021
- Issued parts to technicians to complete customers' repairs.
- Served customers in-store and by telephone to answer questions and place orders.
- Maintained current knowledge of manufacturers' options and availability on parts
- Stocked storage areas and displays with merchandise from new trucks.
waitress, cashier & cook
Todd’s Smokehouse
07.2018 - 07.2020
- Delivered services by greeting and serving customers in a timely, friendly manner
- Assisted customers with making menu choices in an informative and descriptive fashion
- Maintained knowledge of current menu items, ingredients, preparation methods, and prices
- Regularly checked upon guests to ensure satisfaction with their meal and beverages
- Managed guest checks, gift cards, cash payments, and processed credit cards.
Sandwich Artist
08.2019 - 11.2019
- Proof bread and prepare stock during slow hours for the next employee that comes in for their shift
- Keep records of inventory for proper production and sales
- Worked as a team member to provide the highest level of service for customers
- Learned different food combinations along with prices for a smoother and faster work pace
- Managed closing duties such as restocking and cleaning.
Education
CTE - Automotive Technology
Lamar County Vocational School
School - undefined
Lamar County High School
Vernon, ALSkills
- Customer Service
- Interpersonal Communication
- Microsoft Office
- Point of Sale Proficiency
- Organizational Skills
- Job Training
- Critical Thinking
- Ability to adapt in highly dynamic and changing situations
- Active Listening Skills
- Typing/Word Processing
Timeline
Assistant Manager
O'Reilly Auto Parts
02.2022 - Current
Supervisor
O'Reilly Auto Parts
06.2021 - 02.2022
Parts Specialist
O'Reilly Auto Parts
10.2020 - 06.2021
Sandwich Artist
08.2019 - 11.2019
waitress, cashier & cook
Todd’s Smokehouse
07.2018 - 07.2020
CTE - Automotive Technology
Lamar County Vocational School
School - undefined
Lamar County High School