Joshua Steelman
Ayden,NC
Summary
Marine Corps Veteran of 10 years Honorably Discharged in 2015.
Motivated HR Manager with background overseeing HR policies and procedures while supervising department staff. Expert at directing wide-ranging human resources responsibilities by tackling, prioritizing and delegating tasks to staff. Focus on remaining competitive among industry companies by creating desirable culture and programs.
Overview
19
19
years of professional experience
Work History
HR Manager/Payroll Manager
Wilson Iron Works
08.2018 - Current
- Enhanced employee retention by implementing effective onboarding and training programs.
- Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
- Optimized benefits programs, resulting in increased employee satisfaction and reduced turnover rates.
- Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
- Evaluated compensation packages competitively against industry benchmarks to attract top talent while managing budgetary constraints effectively.
- Managed employee disputes by employing conflict resolution techniques.
- Led decision-making and implementation of HR policies, procedures, programs and functions.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Devised hiring and recruitment policies for 200-employee company
Auto Finance Manager
Blaylock Auto Group
06.2016 - 08.2018
- Increased customer satisfaction by providing exceptional service throughout the auto finance process.
- Developed strong relationships with lenders to secure favorable loan terms for customers.
- Conducted thorough evaluations of client credit history to determine the best financing options available.
- Educated customers on various loan products, ensuring they fully understood their financial commitments.
- Maintained compliance with all state and federal regulations governing automotive financing practices.
- Managed a high volume of loan applications, consistently meeting or exceeding monthly targets for deals closed and revenue generated.
Loan Manager
Spring Leaf Finance
01.2015 - 06.2016
- Lending - Account Management - Sales - Insurance Sales
- Enhanced loan approval rates by meticulously analyzing borrowers'' financial statements and credit histories.
- Boosted customer satisfaction levels with a timely response to inquiries and resolution of issues.
- Achieved successful loan closures by diligently managing client relationships throughout the entire application process.
- Conducted comprehensive risk assessments for each borrower, mitigating potential losses for the organization.
- Assisted in developing training materials aimed at increasing staff knowledge in lending practices, resulting in improved job performance across the team.
Active Duty Soldier
United States Marine Corps
12.2004 - 11.2014
- Platoon Sargent - Squad Leader - Marksmanship Instructor - Team Leader - Deployed to Afghanistan and Iraq - Taught Tactics to Foreign Military
- Enhanced unit readiness by conducting thorough training sessions and evaluations.
- Developed strong leadership skills by supervising subordinates in daily tasks and long-term objectives.
- Contributed to successful military exercises through effective coordination and task delegation among team members.
- Conducted comprehensive intelligence analysis to support decision-making processes during critical situations.
- Secured and protected military property, assets, and personnel.
- Trained in infantry tactics, weapons and medical procedures for well-rounded field support.
- Rated job performance for 60 subordinates providing timely and effective feedback
Education
Bachelor of Science - Business Management
University of Phoenix
Tempe, AZ08.2023
Skills
- Benefits Administration
- Labor Relations
- Payroll Oversight
- New Employee Orientation
- Health Benefits
- HR Processes
- Payroll
- Compensation and Benefits
- HR Legal Compliance
Awards
- Navy Achievement Medal (Planned and Executed 60 Foot Patrols Placing the needs of Subordinates above my own.
- Good Conduct Medal
- Collegiate Athlete (Baseball)
- Joe Brookshire Award
- Team MVP Award
- East West All-Star North Carolina
Timeline
HR Manager/Payroll Manager
Wilson Iron Works
08.2018 - Current
Auto Finance Manager
Blaylock Auto Group
06.2016 - 08.2018
Loan Manager
Spring Leaf Finance
01.2015 - 06.2016
Active Duty Soldier
United States Marine Corps
12.2004 - 11.2014
Bachelor of Science - Business Management
University of Phoenix
Similar Profiles
Bryson MooreBryson Moore
Human Relations Intern at City of WilsonHuman Relations Intern at City of Wilson
Edward ZamoraEdward Zamora
Mig,tig,stick Welder/Fabricator/ Homesecuritywroughtirongates at Solar Racks Works/ R C Fab/E Z Iron WorksMig,tig,stick Welder/Fabricator/ Homesecuritywroughtirongates at Solar Racks Works/ R C Fab/E Z Iron Works
Gleny SandovalGleny Sandoval
Office Administrator at Luis Welding & Iron Works, IncOffice Administrator at Luis Welding & Iron Works, Inc
Nicole PetroccoNicole Petrocco
Claim Examiner at Sedgwick Claims ManagementClaim Examiner at Sedgwick Claims Management
Christian PowellChristian Powell
General Music Teacher at Pitt County SchoolsGeneral Music Teacher at Pitt County Schools