Angelina Teniza

•I interact with residents almost on a daily basis not only by taking their orders and preparing their meals, but as well as accommodating to their specific needs and request. This can be by making direct contact, modifying my tone to be efficiently heard, assisting residents to open certain items, or making specific changes to their meals to accommodate the residents needs.

• At benchmark we treat our residents as family, we are the people they constantly see and interact with. It’s been extremely important to us to make a positive contribution towards the residents and making them feel seen as well as feeling human. I’m patient of their needs as well as understanding, as some residents have restricted mobility or difficulty of hearing and sight.

• We’re attentive of the residents who have specific food allergies and the way their food needs to be cut and prepared to allow easy access of swallowing, as some patients can’t consume their foods through a regular diet.

• Sanitization is an important action we take as we make sure there is no cross contamination in seasonal times of COVID or the flu. We insure all tables are cleaned and sanitized and continue the sanitation process by washing our hands and changing our gloves between different residents.

• I Shadowed and assisted transporting patients and moving stretchers, beds, and wheelchairs to the basement and ensuring the ED dock was fully with the beds and wheelchairs.
• Organized the stock items in their corresponding areas.
• Insured all stock items where properly sanitized and ready to be used for the next patient available.
• Shadowed professionals in various departments to gain practical experience.
• Analyzed key performance indicators to identify effective strategies.

• As a retail sales associate I work on the floor to help our customers find their ideal dress for their event.
• We have dresses for sweet 15, prom, bridal, etc.
• I help ladies shop for specific brands, style, color, and size.
• Not only do I help them find a dress but we ensure our customer feels comfortable, confident and beautiful when they shop at Atiana's.
• We are attentive and caring to our customers.
• Maintained store cleanliness and organized merchandise displays effectively.
• Assisted customers with product selection and provided personalized service.
• Handled customer inquiries and resolved issues promptly and courteously.
• Collaborated with team members to restock shelves and manage inventory.