Summary
Overview
Work History
Education
Skills
Timeline
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Carley Craghead

Princeton

Summary

Customer-focused, with years of experience at Pipestem Resort State Park. Exceptional at multitasking and maintaining high cleanliness standards, alongside certifications in BLS and CPR. I have demonstrated leadership skills by training new staff and effectively handling customer complaints.

Overview

2
2
years of professional experience

Work History

Restaurant Server

Pipestem Resort State Park
05.2024 - Current
  • Formed meaningful relationships with regular customers.
  • Maintained a clean and welcoming dining environment for guests to enjoy.
  • Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
  • Greeted new customers, discussed specials, and took drink orders.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Handled customer complaints professionally and swiftly.
  • Promoted a safe working environment by following food safety standards.

Restaurant Hostess

Pipestem Resort State Park
06.2023 - 05.2024
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs.
  • Answered customer questions about hours, seating, and menu items.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
  • Trained new hostess staff members on company policies, procedures, and practices.
  • Complied with food safety and food hygiene regulations.

Education

Pikeview High School
Princeton, WV
05.2024

Health Sciences

Mercer County Technical Education Center
Princeton, WV
05.2024

Skills

    Skills and Certifications:

  • Customer satisfaction
  • Order taking
  • Organization
  • Guest service
  • Cleanlines
  • BLS Certification
  • Narcan Safety Training Certification
  • Bloodborne Pathogens Certification
  • CPR Certification
  • STOP The Bleed Training Certification
  • Alcohol Safety Certification
  • Understanding Mental Wellness Certification

Timeline

Restaurant Server

Pipestem Resort State Park
05.2024 - Current

Restaurant Hostess

Pipestem Resort State Park
06.2023 - 05.2024

Pikeview High School

Health Sciences

Mercer County Technical Education Center

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Carley Craghead