Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Angelina Trevino

Fresno,CA

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Excels at monitoring operations and proactively correcting problems. Result driven to increase the company's profitability.

Overview

22
22
years of professional experience

Work History

Dispatcher Manager

Next Tech
Fresno , CA
04.2023 - 10.2024
  • Coordinated communication between warehouse personnel, customers, and drivers via phone or radio transmissions
  • Utilized GPS systems to track vehicle locations in real time.
  • Created and maintained daily, weekly, and monthly reports of all dispatching activities.
  • Fielded incoming calls, answered questions and transferred calls internally.
  • Ensured compliance with all transportation laws, regulations, and company policies.
  • Developed and maintained strong communication lines with drivers to address any issues or changes in real-time.
  • Fostered a positive work environment that encouraged teamwork and professional growth am

Key Holder

TJ MAXX
Fresno
07.2002 - 03.2023
  • Supervised employees by providing direction on tasks and expectations regarding customer service standards.
  • Maintained accurate records of merchandise, inventory levels, sales, returns, and staff transactions.
  • Developed schedules for associates based on needs of the business.
  • Analyzed weekly reports on sales trends, labor costs, shrinkage rates., to identify opportunities for improvement.
  • Participated in training sessions on topics such as customer service techniques and loss prevention strategies.

Education

Diploma -

McLane High School
Fresno, CA
07-2001

Skills

  • Multiple project coordination
  • Workflow Planning
  • Staff Training and Development
  • Customer Communication
  • Field call management/dispatching
  • Analyzing reports, data entry, sales revenues

References

References available upon request.

Timeline

Dispatcher Manager

Next Tech
04.2023 - 10.2024

Key Holder

TJ MAXX
07.2002 - 03.2023

Diploma -

McLane High School
Angelina Trevino