FRESIA RODRIGUEZ
San Jose,CA
Summary
Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit client needs.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Program Coordinator
ConXion To Community
San Jose, CA
11.2016 - Current
- Case managed participants amount varied per month.
- Created tracking system for clients.
- Documented visits with clients.
- Maintained clients' records by reviewing case notes; logging events and progress.
- Client Intakes 30 monthly average.
- Referred clients to appropriate community agencies and organizations to address needs.
- Coordinated schedules and assignments for volunteer staff, maximizing team efficiency and effectiveness.
- Navigated cultural barriers to provide support relevant to each individual.
Case Manager
CONXION To COMMUNITY
SAN JOSE, CA
05.2016 - 11.2016
- Case managed 19 participants.
- Provided monthly updates to social workers.
- Weekly and Monthly reports for clients flies.
- Assisted in creating case plan for clients.
- Facilitated Parenting Class for 16-weeks.
- Organized all files and created more efficient file order.
- Facilitated support group once week.
- Clients Intakes.
Legal Assistant
LAW OFFICES OF JORGE RODRIGUEZ-CHOI
OAKLAND, CA
01.2015 - 07.2016
- Followed up with 40+ clients by phone and email regarding missing or needed information and compiled retrieved information into files.
- Conferred with clients and other involved parties to gather and track case information.
- Prepared legal briefs, motions and pleadings.
Education
Bachelor of Arts - Social Work
San Jose State University
San Jose, CA05.2018
AA Administration of Justice - Administration of Justice
San Jose City College
San Jose, CA12.2015
AS Administration of Justice - Administration of Justice
San Jose City College
San Jose, CA12.2015
AA - Liberal Arts-Social & Behavioral Science
San Jose City College
San Jose, CA12.2015
Skills
- Fluent in Spanish
- Staff Management
- Skilled community-based case manager
- Referrals and networking
- Intakes and Assessments
- Ability to de-escalate clients in another vulnerable emotional state
- Child Family Practice Model Training
- Clinical experience with child abuse and neglect cases
- Domestic Violence Prevention
- Cultural Competency Training
- LGBTQ Awareness Training
- Legal research
Certification
- California Public Notary Commission
- Mediator
- Domestic Violence Advocate
- Celebrating Families Facilitator
- Mental Health First-Aid/CPR Certified
- La Cultura Cura Facilitator
- Cara y Corazon Circle Keepers Facilitator
- Raising Children with Pride Facilitator
Timeline
Program Coordinator
ConXion To Community
11.2016 - Current
Case Manager
CONXION To COMMUNITY
05.2016 - 11.2016
Legal Assistant
LAW OFFICES OF JORGE RODRIGUEZ-CHOI
01.2015 - 07.2016
Bachelor of Arts - Social Work
San Jose State University
AA Administration of Justice - Administration of Justice
San Jose City College
AS Administration of Justice - Administration of Justice
San Jose City College
AA - Liberal Arts-Social & Behavioral Science
San Jose City College
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