Angelina Warner

• Greeted customers and answered any questions they had about the store's products and services.
• Processed returns and exchanges of merchandise in accordance with store policies.
• Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
• Issued receipts, refunds, credits or change due to customers.
• Assisted customers over the phone regarding store operations, product information and order placement.
• Stocked shelves with merchandise when needed.
• Performed other duties as assigned by management.

• Provided customer service support for inquiries regarding operations-related issues.

• Operated the rides and ensured safety for every guest.

• Assisted in setup and teardown of any special events

• Completed special tasks given by management to provide cleanliness.

• Organized checkout area to ensure a safe and efficient work environment.
• Assisted with stocking shelves when necessary.
• Bagged groceries for customers quickly and accurately.
• Stacked items in bags to maximize space and prevent breakage.
• Checked expiration dates on food items prior to bagging them.
• Offered assistance to elderly or disabled patrons who needed help carrying bags out of the store.

• Assisted in the training of new employees.
• Supervised staff during shift changes and ensured transition went smoothly.
• Trained new employees on company policies, procedures, and job duties.
• Provided guidance and support to other team members as needed.
• Resolved conflicts between customers, employees, and vendors in a timely manner.
• Performed opening and closing procedures such as setting alarm systems, counting money.
• Responded to customer inquiries and complaints in a professional manner.
• Ensured compliance with health and safety regulations at all times.
• Managed store operations during absence of Store Manager or Assistant Manager.

• Cleaned and sanitized kennels, cages, runs, and play yards.
• Assisted customers with selecting appropriate pet food and other supplies.
• Provided daily exercise for pets in accordance with their owners' instructions.
• Followed safety protocols when handling large or aggressive animals.
• Responded promptly to customer inquiries related to pet health or behavior issues.
• Developed positive relationships with clients through effective communication techniques.
• Maintained cleanliness of work areas including grooming stations, office space, storage areas.
• Assisted in training new staff members on proper animal handling techniques.
• Observed animals for signs of illness or injury and reported findings to supervisor immediately.
• Performed basic grooming services such as brushing fur coats and trimming nails.