Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst
Angelina Zagar

Angelina Zagar

Melrose,NM

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

3
3
years of professional experience

Work History

Assistant Manager

Buckle
04.2023 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.

Zookeeper

City Of Clovis
04.2021 - 01.2023
  • Developed nutrient-dense recipes and flexible meal templates to meet animals needs.

  • Developed strong bonds with individual animals through positive reinforcement training techniques, promoting trust and cooperation.
  • Ensured compliance with all regulations governing the ethical treatment of animals under zoo care standards.
  • Enhanced visitor experience by conducting informative guided tours, explaining animal behaviors and habitats.
  • Improved animal welfare by implementing enrichment programs and providing specialized diets for various species.
  • Promoted a positive work environment by effectively communicating with team members, participating in staff meetings, and working collaboratively to achieve department goals.
  • Provided exceptional customer service while addressing visitor concerns or answering questions related to zoo operations or specific animals on display.
  • Educated the public about conservation efforts and the importance of preserving natural habitats during presentations and events.
  • Facilitated volunteer training sessions to improve knowledge of proper handling techniques and general safety protocols around animals.
  • Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.

Education

Associate Of General Science - Science Education

Central New Mexico Community College
Albuquerque, NM
04.2017

Skills

  • Money Handling
  • Customer Relations
  • Team motivation
  • Product and service knowledge
  • Staff Training and Development
  • Staff Supervision
  • Task Delegation
  • Workload Management
  • Employee Scheduling
  • Operations Management
  • Recruiting and interviewing
  • Sales Growth
  • Policy Enforcement

Timeline

Assistant Manager

Buckle
04.2023 - Current

Zookeeper

City Of Clovis
04.2021 - 01.2023

Associate Of General Science - Science Education

Central New Mexico Community College

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Angelina Zagar