Angelina Zollo
Orlando,FL
Summary
Dedicated and passionate health and wellness professional with hands-on experience in both hospital and nursing home clinical settings. Skilled in patient care, health assessment, medical terminology, and electronic health records (EHR), with a strong foundation in nursing fundamentals, pathophysiology, and pharmacology. Leveraging a background in customer service and wellness education at The Vitamin Shoppe, adept at providing personalized health recommendations and fostering positive client relationships. A quick learner with a strong work ethic, eager to train for new roles and expand clinical expertise. Excels in multitasking, problem-solving, and teamwork within fast-paced healthcare environments. Committed to delivering compassionate, evidence-based care while continuously growing in the field.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Health Enthusiast
Vitamin Shoppe
10.2022 - 08.2024
Health Enthusiast
- Recommended and educated customers on the most popular and widely used vitamins, proteins, collagens, herbs, and sports supplements to support their health and wellness goals.
- Maintained in-depth product knowledge to provide accurate information on ingredients, benefits, and proper usage.
- Assisted customers in selecting the best products to enhance their overall well-being based on individual needs.
- Managed inventory and ensured product organization for a seamless shopping experience.
- Delivered exceptional customer service by fostering a welcoming and informative environment.
- Promoted brand loyalty and membership programs, contributing to increased customer retention and sales.
- Collaborated with team members to achieve sales targets and uphold company health and wellness standards.
Education
Bachelor of Science - Nursing
Palm Beach Atlantic University
Orlando, FL12-2027
Associate of Arts - Nursing
Florida SouthWestern State College
Fort Myers, FL05-2024
Skills
- Assisted customers in selecting health products to support overall wellness and recovery
- Applied knowledge of health-related terms to provide accurate product recommendations
- Familiar with maintaining and understanding EHR systems for customer interactions
- Assessed customer needs to suggest personalized wellness solutions
- Clearly conveyed product benefits and health information to customers
- Provided guidance on movement, recovery, and flexibility-focused supplements
- Promoted a whole-body approach to health, incorporating nutrition, fitness, and supplementation
- Worked closely with colleagues to achieve sales and customer service goals
- Quickly addressed customer concerns and found tailored solutions
- Ensured accuracy in product recommendations and inventory management
- Managed multiple customers, inquiries, and tasks efficiently in a fast-paced retail environment
Certification
American Heart Association Basic Life Support (CPR and AED) Program
Timeline
Health Enthusiast
Vitamin Shoppe
10.2022 - 08.2024
Bachelor of Science - Nursing
Palm Beach Atlantic University
Associate of Arts - Nursing
Florida SouthWestern State College
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