Jordan Mershon
Gainesville,GA
Summary
Dynamic Operations Manager with a proven track record at Corsami Group, excelling in training development and performance evaluation. Enhanced team efficiency through streamlined workflows and effective communication, driving operational excellence. Skilled in inventory management and fostering collaboration, resulting in significant improvements in productivity and safety compliance.
Overview
17
17
years of professional experience
Work History
Operations Trainer
Carters Distribution
01.2025 - Current
- Developed and implemented training materials for new operational processes.
- Conducted onboarding sessions for new employees, ensuring understanding of safety protocols.
- Assisted in evaluating employee performance through regular feedback and assessments.
- Facilitated workshops to enhance team collaboration and efficiency in operations.
- Monitored adherence to company policies during training exercises and daily operations.
- Coached employees on effective communication techniques, leading to improved collaboration between departments.
Operations Manager
Corsami Group
11.2021 - 01.2025
- Streamlined operational workflows, enhancing team efficiency and productivity.
- Developed training programs for staff, improving onboarding processes and knowledge retention.
- Implemented inventory management systems, reducing stock discrepancies and optimizing supply chain processes.
- Led cross-functional teams in process improvement initiatives, driving operational excellence across departments.
- Analyzed performance metrics to identify areas for improvement, ensuring continuous operational enhancements.
- Developed and maintained relationships with external vendors and suppliers.
Operations Manager
3J General Construction
08.2020 - 11.2021
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Analyzed and reported on key performance metrics to senior management.
- Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
- Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
Farm Hand
Dogwood Farms
05.2020 - 08.2020
- Assisted in planting, cultivating, and harvesting crops to meet seasonal demands.
- Monitored livestock health and well-being, implementing care protocols as needed.
Maintenance and Repair Technician
Coax Fiber Solutions
05.2017 - 05.2020
- Diagnosed and repaired fiber optic systems to ensure optimal performance.
- Conducted routine maintenance on equipment to prevent operational downtime.
- Collaborated with team members to troubleshoot complex technical issues efficiently.
- Implemented process improvements that increased repair turnaround time by streamlining workflows.
- Supported company growth through participation in the installation of new equipment at various locations as needed.
Chef
Recess Southern Gastro-pub
02.2015 - 04.2017
- Streamlined food preparation processes, reducing waste and optimizing ingredient usage.
- Implemented health and safety protocols, maintaining compliance with industry regulations and standards.
- Conducted regular quality assessments of dishes, fostering consistency in presentation and taste across all menu items.
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
Dishwasher/Kitchen Prep Cook
Wild Wings Cafe
09.2013 - 02.2015
- Operated industrial dishwashers, ensuring cleanliness and sanitation of all kitchenware.
- Maintained high standards of hygiene in compliance with health regulations.
- Collaborated with kitchen staff to streamline dishwashing processes, enhancing workflow efficiency.
- Trained new employees on proper cleaning techniques and equipment use.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
Machine Operator/Machine Maintenance
AWS Environmental Services
08.2008 - 05.2013
- Operated various machinery to ensure efficient waste processing and recycling operations.
- Monitored equipment performance, troubleshooting issues to minimize downtime and maintain production flow.
- Conducted routine maintenance on machines, enhancing operational efficiency and prolonging equipment lifespan.
- Ensured adherence to environmental regulations during waste processing activities, maintaining compliance standards consistently.
- Complied with company and OSHA safety rules and regulations.
- Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
Skills
- Training development
- Performance evaluation
- Operational workflows
- Inventory management
- Operations management
Timeline
Operations Trainer
Carters Distribution
01.2025 - Current
Operations Manager
Corsami Group
11.2021 - 01.2025
Operations Manager
3J General Construction
08.2020 - 11.2021
Farm Hand
Dogwood Farms
05.2020 - 08.2020
Maintenance and Repair Technician
Coax Fiber Solutions
05.2017 - 05.2020
Chef
Recess Southern Gastro-pub
02.2015 - 04.2017
Dishwasher/Kitchen Prep Cook
Wild Wings Cafe
09.2013 - 02.2015
Machine Operator/Machine Maintenance
AWS Environmental Services
08.2008 - 05.2013