Angeline Bolano
Carrollton,TX
Summary
Hardworking and passionate job seeker with 5 years of customer service experience and strong organizational skills. Effective at prioritizing tasks and meeting deadlines.
Overview
5
5
years of professional experience
Work History
Front Desk Hostess
EG Steak
01.2024 - Current
- Manage 100 daily reservations and walk-ins efficiently to minimize wait times.
- Coordinate 13 daily table assignments for servers to optimize restaurant flow and guest experience.
- Resolve guest concerns with professionalism and in accordance with restaurant policies.
- Support restaurant staff with additional duties, including preparing table settings and assisting in bussing tables during peak hours.
Loan Processor
Wildcat Lending LLC
08.2023 - 01.2024
- Set up and completed 150 daily loan submission packages.
- Facilitated daily communication with loan applicants, underwriters and loan officers to optimize process and maintain updated information.
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
- Prepared 100 documents for underwriting by verifying client income, credit reports, and other information.
Deli Associate / Warehouse Associate
Buc-ee's
08.2022 - 08.2023
- Prepared Buc-ee's unique food service menu offerings to prescribed 75 recipes and maintain confidentiality.
- Provided responsive communication with store management and fellow associates.
- Interacted professionally and positively with team members and customers using effective communication skills.
Veterinary Technician
Bent Tree Animal Hospital
01.2020 - 01.2022
- Developed and implemented protocols and procedures to enhance the efficiency and effectiveness of veterinary operations, resulting in improved patient outcomes and client satisfaction.
- Acted as a mentor to junior veterinary technicians, offering guidance and support in developing their technical skills and fostering a collaborative team environment.
- Administered over 20 medications and treatments to animals under veterinarian supervision, ensuring optimal patient care.
Education
Bachelor of Biology -
University of Texas At Arlington
12-2022
Lab Teaching Assistant - Zoology
The University of Texas At Arlington
Arlington, TX12-2022
Skills
- Documentation Management
- Scheduling expertise
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Data Entry
- Financial Analysis
- Interpersonal Communication
- Microsoft Office
- The Mortgage Office
References
- 214-507-3351, camryngriffin06@gmail.com
- 214-715-8583, mariazuniga28@hotmail.com
- 972-750-2031
Languages
Spanish
Professional Working
Timeline
Front Desk Hostess
EG Steak
01.2024 - Current
Loan Processor
Wildcat Lending LLC
08.2023 - 01.2024
Deli Associate / Warehouse Associate
Buc-ee's
08.2022 - 08.2023
Veterinary Technician
Bent Tree Animal Hospital
01.2020 - 01.2022
Bachelor of Biology -
University of Texas At Arlington
Lab Teaching Assistant - Zoology
The University of Texas At Arlington
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