Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Angeline Molina

Jurupa Valley

Summary

I am a dedicated and passionate certified nursing assistant with experience in patient care and administrative tasks, seeking a role where I can utilize my skills in a fast-paced enviorment. I work in the Labor & Delivery dept, but also float to postpartum and help with vital signs and caring for the mothers on our unit. I attend school full-time to continue with my education in the medical field as a nurse.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Multi-Skilled Clerk (Labor & Delivery)

Parkview Community Hospital
05.2023 - Current
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Provided emotional support to mothers throughout labor, offering encouragement and reassurance as needed.
  • Contributed to efficient patient flow by promptly completing required documentation related to births, transfers, discharges, or other changes in status.
  • Improved patient comfort by providing compassionate and attentive care during labor and delivery.
  • Maintained a clean and safe environment in the labor and delivery unit, adhering to infection control protocols.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.

Shipping LTL Shipping Clerk/ Data Entry/CSR

IMAX Worldwide Home
03.2013 - 05.2023
  • Maintain a timely attendance
  • Work well with others and in groups
  • Handle customer orders and emails for personal orders being sent out locally and internationally
  • Manage accounts and emails for supervisors
  • Manage setting appointments for drivers and customers
  • Problem solving, regarding customer accounts
  • Handle FEDEX and UPS accounts, processing orders daily
  • Worked with different WMS systems ex
  • DAVINCI, CZARLITE, ORACLE, FOXFIRE
  • Help improve shipment accuracy
  • Help improve inventory visibility
  • Manage AMAZON orders daily, routing, allocating and waving orders
  • Worked with accounts such as AMAZON, HAYNEEDLE, ZULILY etc
  • 10 key efficient
  • Some account billing knowledge
  • Collaborated with customer service team to resolve shipping issues and provide timely updates to clients.

Processor/picker/CSR

UPS Innovations
01.2011 - 06.2012
  • Maintained a timely attendance
  • Worked in teams assisting others
  • Processing orders 200 + per hour
  • Pick/ pack and D-pack orders daily
  • Contacted customers regarding package destinations and form of payment

Education

Graduate Certificate - CNA

Riverside Community College
Riverside, CA
06-2024

High School Diploma -

Chaffey Adult School
Ontario, CA
06-2005

Skills

  • Telephone etiquette
  • Customer satisfaction
  • Verbal and written communication
  • Keyboarding skills
  • Appointment scheduling
  • File management
  • Document preparation
  • Multi-line phone systems
  • Complex Problem-solving
  • HIPAA guideline compliance
  • Phone etiquette
  • Task prioritization
  • Legal documentation preparation
  • Vital signs monitoring
  • Multitasking and organization
  • Flexibility and adaptability
  • Reliable team player
  • Collecting vital signs

Certification

  • CNA - Certified Nursing Assistant

Languages

Spanish
Professional Working

Timeline

Multi-Skilled Clerk (Labor & Delivery)

Parkview Community Hospital
05.2023 - Current

Shipping LTL Shipping Clerk/ Data Entry/CSR

IMAX Worldwide Home
03.2013 - 05.2023

Processor/picker/CSR

UPS Innovations
01.2011 - 06.2012

Graduate Certificate - CNA

Riverside Community College

High School Diploma -

Chaffey Adult School
Angeline Molina