Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate administrative tasks
Overview
14
14
years of professional experience
Work History
Secretary III
J & J Worldwide Services
Fort Polk, LA
06.2018 - 02.2022
Greet & direct visitors, screen & direct incoming calls to appropriate personnel
Maintain office supply inventory and adequate stock
Perform data entry, process payments, manage invoices and purchase orders.
Perform HR duties, review & edit timecards
Update & maintain records for contractor, sub-contractors, Joint Commission compliance, and other required monthly inspections.
Create/prepare & maintain Service Order packages
Dispatch, update and review work orders for completion and entry into government computer system and create new work orders for corrective maintenance
Assist in preparing and providing monthly reports to government
Performs other duties as assigned
Accounts Payable
Medical Receptionist/Front Desk Clerk
Beauregard Family Medicine
DeRidder, LA
04.2016 - 04.2018
Maximized office efficiency by answering multi-line phone to provide office information and transfer calls to desired personal
Communicated with all partners throughout practice including physicians, nursing staff, technicians and medical assistants
Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files using Kareo EMR
Entered patient information including insurance, demographic and health history into system to ensure that all records were up to date
Informed patients of financial responsibilities prior to rendering services
Processed patient payments and scanned identification and insurance cards
Straightened up waiting room so that it remained neat and organize
Adhered to strict HIPAA guidelines to protect patient privacy
Managed multi-line phone system and pleasantly greeted patients
Phlebotomist
Beauregard Family Medicine
DeRidder, LA
04.2016 - 04.2018
Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws
Prepared blood-collecting and processing equipment to draw blood, prepare blood, safely store and transport samples
Labeled blood vials with critical information, time of collection, date, and patient name
Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles, straight needles and finger prick
Maintained fully stocked phlebotomy cart, carrier, and station
Recorded patients' medical history, vital statistics, test results and current prescriptions in electronic medical records
Verified quality of specimens by centrifuging specimens for logistics courier to pickup
Verified collection orders and communicated discrepancies to nurses
Front Office Clerk
Sonshine Boat and Mini Storage, Metal Work
Huntington, TX
01.2008 - 10.2014
Tracked usage of building supplies and placed orders to maintain inventory levels
Facilitated communication through effective management of incoming correspondences, including phone calls, emails and letters
Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members
Managed clerical needs of company employees, including copying, faxing and file management
Generated shipment invoices, prepared packages and set up courier deliveries
Promptly managed complaints and concerns with positive attitude and rectified issues to complete satisfaction
Confirmed transaction data by verifying name and payment information and clearly communicating costs and fees to patrons
Education
CPL Certification - Phlebotomy
Rosepine Medical Training
Rosepine, LA
04.2015
Skills
Microsoft Office
Microsoft Word
Microsoft Excel
DMLSS
Kareo EMR
ICD 10 code knowledge
CPL Lab Ordering
Ultipro
Data Entry
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Secretary III
J & J Worldwide Services
06.2018 - 02.2022
Medical Receptionist/Front Desk Clerk
Beauregard Family Medicine
04.2016 - 04.2018
Phlebotomist
Beauregard Family Medicine
04.2016 - 04.2018
Front Office Clerk
Sonshine Boat and Mini Storage, Metal Work
01.2008 - 10.2014
CPL Certification - Phlebotomy
Rosepine Medical Training
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