Angelique Charbonnet
Coppell,Texas
Summary
Bubbly Bottle/ Waitress well-versed in interacting with customers and taking orders, providing bills and collecting payments and clearing and cleaning tables. Energetic and vivacious individual with 8 years of experience serving food items and alcoholic beverages to nightclub and bar patrons. In-depth knowledge of beer and liquor brands and cocktail recipes.
Overview
11
11
years of professional experience
Work History
Server
Thirsty Lion Gastropub
Irving, TX
01.2024 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Cocktail Server
The Henry
Dallas, TX
10.2023 - 01.2024
- Increased repeat clientele by building rapport with patrons and anticipating their preferences.
- Managed cash transactions accurately, ensuring proper handling of payments and tips.
- Demonstrated flexibility in scheduling availability, working various shifts including weekends, holidays, and late nights based on business needs.
- Maintained a clean and organized bar area for optimal efficiency during busy shifts.
Cocktail Server / Bottle Server
Jing Lounge
Las Vegas, NV
11.2022 - 09.2023
- Enhanced customer experience by providing exceptional bottle service and attending to their needs promptly.
- Increased overall sales by upselling premium bottles, mixers, and additional services.
- Managed guest reservations efficiently, ensuring proper seating arrangements for VIP clients.
- Mastered menu knowledge, allowing for accurate order-taking and speedy service.
Cocktail Server/ Bottle Server
Spearmint Rhino Gentlemen’s Club
Las Vegas, NV
12.2021 - 10.2022
- Implemented creative presentation techniques for bottle displays, enhancing the overall visual appeal of the venue.
- Handled high-pressure situations with poise, maintaining professionalism during peak hours or special events.
- Built strong relationships with returning clientele, fostering loyalty and positive word-of-mouth referrals.
- Worked closely with DJs and entertainers to create a lively atmosphere that encouraged guests to spend more time at the venue.
Cocktail Server
Money Baby Sports Lounge
Las Vegas, NV
06.2021 - 12.2021
- Collaborated with bartenders to ensure timely preparation of drinks for efficient service.
- Provided attentive service, regularly checking in on guests to ensure their needs were met.
- Contributed to team success by assisting co-workers during high-volume periods as needed.
- Boosted beverage sales through strategic upselling techniques and promoting daily specials.
Cocktail Server
Circa Casino & Hotel
Las Vegas, NV
05.2020 - 06.2021
- Served alcoholic and non-alcoholic beverages in bar environment.
- Assisted with bartending duties during high-volume shifts.
- Greeted new customers, discussed specials, and took drink orders.
- Built solid rapport with many frequent patrons to cultivate guest loyalty.
Cocktail Server
Alibi Ultra Lounge
Las Vegas, NV
04.2018 - 02.2020
- Determined customer preferences to suggest appropriate cocktails and increase sales.
- Anticipated guest needs and provided proactive service
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained clean and organized bar area.
Server
Tilted Kilt Pub & Eatery
Las Vegas, NV
08.2015 - 04.2018
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Hostess / Server
Hooters Casino Hotel Las Vegas
Las Vegas, NV
07.2013 - 09.2015
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Education
Green Valley High School
Henderson, NVSkills
- Guest Satisfaction
- Customer Interaction
- Persuasive Selling
- Bottle Sales
- High-Volume Dining
- Transactions and Cash Handling
- Warm and Friendly
- Safe Food Handling
- Daily Specials Memorization
Timeline
Server
Thirsty Lion Gastropub
01.2024 - Current
Cocktail Server
The Henry
10.2023 - 01.2024
Cocktail Server / Bottle Server
Jing Lounge
11.2022 - 09.2023
Cocktail Server/ Bottle Server
Spearmint Rhino Gentlemen’s Club
12.2021 - 10.2022
Cocktail Server
Money Baby Sports Lounge
06.2021 - 12.2021
Cocktail Server
Circa Casino & Hotel
05.2020 - 06.2021
Cocktail Server
Alibi Ultra Lounge
04.2018 - 02.2020
Server
Tilted Kilt Pub & Eatery
08.2015 - 04.2018
Hostess / Server
Hooters Casino Hotel Las Vegas
07.2013 - 09.2015
Green Valley High School