Highly talented General Manager with exceptional interpersonal relation skills. Possessing strong organizational abilities and proficiency in computer literacy. Bilingual. Skilled in effectively managing a diverse employee population, consistently achieving exceptional sales performance. Successfully maintaining a low employee turnover rate while implementing cost reduction strategies and ensuring compliance with all Food Safety standards.
Overview
9
9
years of professional experience
1
1
Certification
Work History
General Manager
Panda Express Restaurant Group
01.2016 - Current
Manages expenses between 75-100,000 per month, manages cooks recipe compliance/front of the house presentation, achieved low turnover exceeding company expectations, best interpersonal relationship leader skills, always rates above customer expectations, passed 98% in Food Safety, ranked 1 for KPI in the area, hosts and facilitates regional meetings.
Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Collaborated with cross-functional teams to develop innovative solutions.
Assisted in recruiting, hiring and training of team members.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.