Summary
Overview
Work History
Education
Skills
Timeline
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Angelique Early

Hendersonville,TN

Summary

Seasoned File Clerk offering 5 years of experience in organizing, documenting, planning and implementing clerical resources with focus on productivity and cost-efficiency. Thrives in high-pressure and deadline-driven environments, complying with strict policies, procedures and regulations.

Overview

16
16
years of professional experience

Work History

Records Clerk

Hendersonville Police Department
Hendersonville, TN
01.2020 - Current
  • Assisted with typing, data entry and answering incoming calls as required
  • Served officers with subpoenas in a timely manner
  • Provide case packets to the District Attorney
  • Approved court reports
  • Input tickets and traffic accidents
  • Provided backup where ever needed.

Customer Service Representative

American Paper & Twine
Nashville, TN
01.2011 - 01.2020
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
  • Answered customer telephone calls promptly to avoid on-hold wait times
  • Answered constant flow of customer calls on a multi line phone system with minimal wait times
  • Offered advice and assistance to customers, paying attention to special needs or wants
  • Assisted sales reps with various projects.

Freelance Graphic Designer

MECA
07.2008 - 10.2012
  • Created digital image files for use in digital and traditional printing methods
  • Developed print materials such as brochures, banners and signs
  • Used design software to create images and layouts
  • Contributed design ideas in early planning stages with customers and project managers.

Server

O'Charley's
06.2009 - 01.2011
  • Cultivated warm relationships with regular customers
  • Worked with POS system to place orders, manage bills and handle complimentary items
  • Bussed and reset tables to keep dining room and work areas clean
  • Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.

Education

Bachelor of Arts - Journalism

Western Kentucky University
Bowling Green, KY

Skills

  • Typing and Word Processing
  • Computerized Report Generation
  • Authorized User Verification
  • Information Retrieval
  • Copy editing
  • Understanding of filing systems
  • Electronic Archiving
  • Procedure Implementation
  • Record Retention
  • Organizational Skills

Timeline

Records Clerk

Hendersonville Police Department
01.2020 - Current

Customer Service Representative

American Paper & Twine
01.2011 - 01.2020

Server

O'Charley's
06.2009 - 01.2011

Freelance Graphic Designer

MECA
07.2008 - 10.2012

Bachelor of Arts - Journalism

Western Kentucky University

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Angelique Early