Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angelique Nisbett

Aiken,SC

Summary

Cybersecurity professional with focused background in identifying and mitigating security risks. Proven ability to collaborate effectively within teams to implement security measures and respond to evolving threats. Recognized for strong analytical skills and adaptability in dynamic environments.

Overview

8
8
years of professional experience

Work History

Customer Service Representative

NIIT
05.2015 - 11.2021
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.
  • Communicated with vendors regarding backorder availability, future inventory and special orders.
  • Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Culinary Specialist

Army National Gaurd
06.2013 - 06.2021
  • Took inventory of supplies and maintained accurate stock records to minimize losses and support supply ordering.
  • Developed menus and meal plans which met personnel needs, utilizing available supplies and within budget restrictions.
  • Established food preparation procedures and guidelines to promote meal consistency and quality.
  • Prepared nourishing, palatable and well-balanced meals to enhance formal, informal and offsite dining experiences.
  • Operated as culinary coach and leader and engaged in detailed food preparation and service execution during especially busy times.
  • Planned menus and ordered various food stock to provide balanced and nutritious meals.

Fraud Prevention Specialist

TaxSlayer Pro
02.2014 - 05.2015
  • Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
  • Interviewed witnesses thoroughly, asking appropriate questions to ascertain critical details about each case.
  • Collaborated with team members to discuss fraud trends and brainstorm methods to combat this type of crime.
  • Summarized all key information regarding investigation into detailed report for delivery to client.
  • Contacted customers directly to notify of fraudulent activity and minimize impacts.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.

Education

Associate of Applied Science - Cyber Security

Augusta Technical College
Augusta, GA
12-2025

High School Diploma -

South Aiken High School
Aiken, SC
06.2014

Skills

  • Analytical and Critical Thinking
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Excellent communication
  • Organizational skills
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Relationship building

Timeline

Customer Service Representative

NIIT
05.2015 - 11.2021

Fraud Prevention Specialist

TaxSlayer Pro
02.2014 - 05.2015

Culinary Specialist

Army National Gaurd
06.2013 - 06.2021

High School Diploma -

South Aiken High School

Associate of Applied Science - Cyber Security

Augusta Technical College
Angelique Nisbett