Angelique Romero
Kenner,Louisiana
Summary
Dynamic professional with a goal-oriented mindset and strong multitasking abilities, honed at Grooming By Lesa. Proven track record in enhancing customer satisfaction and fostering positive relationships. Skilled in data entry and child development, I excel in creating engaging environments that promote growth and retention. Committed to delivering exceptional service and support.
Overview
6
6
years of professional experience
Work History
Representative
Grooming By Lesa
New Orleans, LA
02.2023 - 04.2025
- Managed customer inquiries and provided accurate information regarding products and services
- Enhanced customer satisfaction through effective communication and problem-solving skills
- Processed orders efficiently, ensuring timely delivery and adherence to quality standards
- Collaborated with team members to streamline workflow and improve operational processes
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.
Daycare Assistant Teacher
The Learning Castle Childcare Center
Kenner, LA
11.2021 - 12.2022
- Facilitated engaging learning activities to promote cognitive and social development in children.
- Assisted lead teachers in implementing curriculum and maintaining classroom organization.
- Observed and documented children's progress, providing feedback to parents and staff.
- Developed positive relationships with children, fostering a nurturing environment.
- Supported the execution of daily routines, ensuring safety and well-being of all students.
- Ensured child safety by maintaining a clean, organized, and hazard-free facility at all times.
- Improved communication between parents and staff by providing regular updates on student progress and upcoming events.
- Enhanced learning environment by creating and implementing age-appropriate lesson plans and activities.
- Promoted learning and social development through structured and unstructured playtime.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
Wait Staff Member
Hafia Hookah Lounge
New Orleans, LA
05.2019 - 09.2021
- Provided exceptional customer service to enhance dining experiences.
- Assisted in maintaining cleanliness and organization of dining area.
- Learned menu offerings and communicated daily specials to guests.
- Supported team members during busy shifts to ensure efficient service.
- Adapted quickly to changing needs of guests and restaurant operations.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Cultivated warm relationships with regular customers.
Education
High School Diploma -
Bonnabel
Kenner, LA05-2019
Certificate -
Accelerated Academy -Dental Assisting
Metairie, LA07-2018
Skills
- Customer support
- Goal-oriented mindset
- Customer relations
- Data entry proficiency
- Business growth and retention
- Patience and empathy
- Outdoor play supervision
- Activities planning
- Child development
- Strong multitasking
- Efficient organization
- Professional appearance
Timeline
Representative
Grooming By Lesa
02.2023 - 04.2025
Daycare Assistant Teacher
The Learning Castle Childcare Center
11.2021 - 12.2022
Wait Staff Member
Hafia Hookah Lounge
05.2019 - 09.2021
High School Diploma -
Bonnabel
Certificate -
Accelerated Academy -Dental Assisting