ANGELIQUE SIERRA
NEW BRITAIN
Summary
Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills.
Overview
22
22
years of professional experience
4050
4050
years of post-secondary education
Work History
Pharmacy Technician
ARCH ST PHARMACY
New Britain
05.2023 - Current
- Data entry
- Assisted pharmacists in managing inventory and stock levels.
- Maintained cleanliness and organization of the pharmacy workspace.
- Bill durable medical equipment
- Troubleshooting delivery issues
- Delivering medications
- Expired medications
- Ordering medications
- Insurance claims
- Provided excellent customer service with medication inquiries.
- Operated pharmacy software for prescription management and record keeping.
- Educated patients on proper medication usage and safety practices.
- Collaborated with healthcare professionals for prescription verification.
- Trained new staff on pharmacy procedures and customer service standards.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Managed filing of prescriptions, both electronically and manually.
- Restocked shelves with new supplies of medications as needed.
Pharmacy Technician
ARROW PHARMACY
Hartford
01.2018 - 01.2020
- Communicated with Health providers, Insurance companies Via fax, phone and patients about any issues
- Received and stored incoming inventory, verifies quantities against invoices, and checked outdated medications
- Made requisitions for drugs and supplies with guidance from the RPH
- Performed clerical task such as filling, answer phones, operate cash register and maintain prescription records
- Bill and assemble Durable Medical Equipment
- Bill Medicare and Medicaid
- PrimeRx Programming System
- Solve customer Delivery/ Issues
- Med pack
Pharmacy Technician
Suburban Pharmacy
West Hartford
01.2015 - 01.2018
- Answering patients question & troubleshoot medication issues
- Assisting communication between the patient, insurance companies, and Doctor office
- Data Entry
- Prepared labels and fill prescriptions accordingly
- Stock and loading drugs
- Knowledge in QS1 & NRX program system. Strong computer skills.
- Sync Program
- ScriptPro Robot dispensing System
- NRX and QS/1 software system
Pharmacy Technician
Arrow Prescription Compounding Center
Hartford
01.2013 - 12.2014
- Correctly calculate dosages, dispense medications, prepare prescription labels and fill prescriptions for approval by Pharmacists.
- Complying with State and Federal laws.
- Data entry. Contacting insurers to clarify coverage.
- Resolve dosage conflicts, potentially harmful drug interactions, insurance issues and other matters to ensure patient safety/wellness and build customer loyalty.
- Compounding Medication
Pharmacy Technician
CVS Pharmacy
Hartford
01.2008 - 12.2012
- Retrieved prescription orders. Counted, poured, weighed, measured tablets and medications.
- Mixed medications. Pull outdated drugs.
- Maintained a clean and organized check out area. Operated fast drive thru service.
- Processed payments by credit or debit card transactions and also validated checks.
- Issued receipts, refunds, credits or change due to customers.
- Organize stock.
- RxConnect software system.
Cashier/ Stock
Scrub Warehouse
Rocky Hill
01.2004 - 01.2008
- Greeted customers entering the establishment.
- Received payment in cash check or charge, issued receipts, refunds, credits or change due to customers.
- Stocked shelves and racks with merchandise.
- Periodically took physical count of stock and ordered merchandise.
- Calculating end of the day revenue.
Education
Google Foundation of Project Management -
Pharmacy Technician Certification -
High School Diploma - General Studies
Rocky Hill High School
Rocky Hill, CTSkills
- Customer service
- Data entry
- Pharmacy software
- Team collaboration
- Compliance adherence
- Pharmacy operations
- Problem-solving skills
- Patient confidentiality
- Insurance reconciliation
- Billing support
- Troubleshooting malfunctioning equipment
- Proper labeling
- Point of sale systems proficiency
- HIPAA
- Pharmacy software proficiency
- Updating medication histories
- Confidentiality and HIPAA
- Answering customer questions
- Pharmaceutical calculations
Occupational Licenses Certificates And Training
- HIPAA
- Brow Shape Certification
- Pharmacy Technician Certification
- Pharmacy Technician, Brow care, Brow mapping, Brow Tint, Lamination, Wax, Profit/ Business
- Google Foundation of Project Management, 08/01/22, Present
- Google Foundation of Project Management, 08/01/21, Present
- Pharmacy Technician, 04/01/08, 03/01/23
Timeline
Pharmacy Technician
ARCH ST PHARMACY
05.2023 - Current
Pharmacy Technician
ARROW PHARMACY
01.2018 - 01.2020
Pharmacy Technician
Suburban Pharmacy
01.2015 - 01.2018
Pharmacy Technician
Arrow Prescription Compounding Center
01.2013 - 12.2014
Pharmacy Technician
CVS Pharmacy
01.2008 - 12.2012
Cashier/ Stock
Scrub Warehouse
01.2004 - 01.2008
Google Foundation of Project Management -
Pharmacy Technician Certification -
High School Diploma - General Studies
Rocky Hill High School