ANGELIQUE WOODS
Woman’s Hospital
Prairieville,LA
1
Certification
6
years of professional experience
Documented patient care activities with confidentiality and accuracy while multitasking across high-volume hospital demands and resolving patient and team issues professionally.
Work History
Patient Care Technician
5 Months- Provide patient support in a fast-paced hospital environment while maintaining professionalism, privacy, and confidentiality.
- Communicate with patients, nurses, providers, and healthcare team members to support timely patient care.
- Accurately document patient information and care activities according to hospital procedures.
- Respond to patient needs and communicate concerns to appropriate clinical staff.
- Manage multiple responsibilities while prioritizing time-sensitive patient needs.
- Provide compassionate, professional service to patients and families.
Operations/Fulfillment Associate
11 Months- Worked in a high-volume environment requiring accuracy, organization, productivity, and attention to detail.
- Used computer-based systems to process and track operational information.
- Prioritized multiple tasks while meeting productivity and accuracy expectations.
- Communicated with team members and leadership to resolve operational issues.
- Followed established procedures and safety requirements consistently.
Mental Health Technician
1 Year 4 Months- Supported patients in a healthcare environment while maintaining confidentiality and professional boundaries.
- Communicated patient needs and observations to nurses and other clinical staff.
- Completed required documentation accurately and within established timeframes.
- Collaborated with nurses and healthcare professionals to support patient care and safety.
Patient Care Assistant / CNA
2 Years- Provided direct patient care while maintaining patient dignity, privacy, and safety.
- Communicated with patients, families, nurses, and other healthcare staff regarding patient needs.
- Documented patient-related information according to established procedures.
- Managed multiple responsibilities in a fast-paced hospital environment.
- Assisted with maintaining a safe and organized patient-care environment.
Customer Service Representative
1 Year 4 Months- Provided professional customer service to patients, visitors, and callers in a healthcare environment.
- Verified insurance coverage and assisted with insurance authorization requirements to support patient services.
- Coordinated and communicated with healthcare providers regarding patient consults, referrals, and scheduling needs.
- Responded to patient questions and requests while directing customers to appropriate departments or resources.
- Handled customer concerns professionally and worked toward timely resolution.
- Maintained accurate patient and insurance information while protecting confidential information.
- Communicated effectively with patients, families, providers, and healthcare staff.
- Managed multiple customer requests in a fast-paced healthcare environment.
Education
Associate Degree in Nursing
Skills
Patient Scheduling & Coordination
Customer Service
Patient Communication
Healthcare Documentation
Appointment Coordination
Medical Terminology
HIPAA Awareness
Data Entry & Computer Systems
Multitasking & Prioritization
Problem Resolution
Phone Communication
Microsoft Office
Team Collaboration
Time Management
Certification
Certified Nursing Assistant (CNA), Basic Life Support (BLS), CPR, CPI
Timeline
Patient Care Technician
Woman’s Hospital
05.2026 - CurrentRead More
Operations/Fulfillment Associate
Amazon
03.2025 - 02.2026Read More
Mental Health Technician
Oceans Behavioral Hospital
11.2023 - 03.2025Read More
Patient Care Assistant / CNA
Baton Rouge General Hospital
11.2021 - 11.2023Read More
Customer Service Representative
Our Lady of the Lake
06.2020 - 10.2021Read More
Baton Rouge Community College
Associate Degree in Nursing
Read More